Rallye Acura - Service Center

The best experience I've never left the Rally Acura dissappointed, Service Advisor Mr.Richard is very knowledgeable and helpful. He helped me by taking good care of my MD I've never left the Rally Acura dissappointed, Service Advisor Mr.Richard is very knowledgeable and helpful. He helped me by taking good care of my MDX everytime I took my car for service, txt me updates. Even the staff in the dealership are very friendly and helpful. I'll strongly recommend this dealership to all Acura owners. More

They were great to work with. They were understood my concerns and worked with me to rectify my areas of concern. They were great to work with. They were understood my concerns and worked with me to rectify my areas of concern. They were great to work with. More

Always wonderful Everyone at Rallye Acura is just great - from those who take my car from when I drive in to those who clean it thoughtfully after a service call. Th Everyone at Rallye Acura is just great - from those who take my car from when I drive in to those who clean it thoughtfully after a service call. Thank you. More

Smooth and seamless process In for an oil change and state inspection. Also told them that the TPM system had one front tire flashing and then the second front tire flashing. No In for an oil change and state inspection. Also told them that the TPM system had one front tire flashing and then the second front tire flashing. Not sure why it was flashing and not just notifying me that it was low on air pressure. Maybe a bad sensor as per some online videos about the MDX TPM. Was informed just air pressure and that it would it is typical to have tire rotation at that mileage level. Seemed reasonable to ensure proper tire wear. Technician was Not pushy and very informative and helpful. The shuttle to LIRR was very helpful and convenient. More

First 2019 MDX Service On time, easy, efficient, friendly...trustworthy and a nice bagel....all good! This is my 3rd Acura from Rallye--I come back for a reason!! On time, easy, efficient, friendly...trustworthy and a nice bagel....all good! This is my 3rd Acura from Rallye--I come back for a reason!! More

Mystery Noise Was hearing snap, crackle & pop noises coming from windshield area. Concerned that it might be a faulty windshield. Kenny and service department found Was hearing snap, crackle & pop noises coming from windshield area. Concerned that it might be a faulty windshield. Kenny and service department found the problem to be wires that weren’t grounded in the audio speakers, not the windshield. More

Service review Had an amazing experience. I got there for my service, was greeted by everyone. There was complimentary bagels, coffee or tea. I helped myself to brea Had an amazing experience. I got there for my service, was greeted by everyone. There was complimentary bagels, coffee or tea. I helped myself to breakfast lol, by the time I was done my service was halfway done. Friendly staff from start to finish and got a complimentary car wash as well. Great work Rallye Acura, keep up the A+ service. More

Very good, but not great After handing my car off to the attended, I was directed to an area where I had to stand to wait for a someone to assist me or was I supposed to inter After handing my car off to the attended, I was directed to an area where I had to stand to wait for a someone to assist me or was I supposed to interrupt someone behind the desk? I'm not certain which. The handoff needs tweaking. More

Friendly staff Great experience every person was very nice and accommodating, the car was repaired and returned to us nice and clean, and we had a loaner car in the Great experience every person was very nice and accommodating, the car was repaired and returned to us nice and clean, and we had a loaner car in the interim. More

Prompt friendly service Prompt check in by chad all procedures were explained to me all options were made available,Enza helpful and very friendly, the entire service dept ma Prompt check in by chad all procedures were explained to me all options were made available,Enza helpful and very friendly, the entire service dept makes you feel welcome More