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Rallye Acura - Service Center

Roslyn, NY

4.8
2,012 Reviews
Call Service Center (516) 344-8585

2,012 Reviews of Rallye Acura - Service Center

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September 10, 2024

Treated with respect, comfortable and professional setting. Knowledgeable and friendly staff. Kenny is the best! More

by GGNS474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abid Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
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Sep 10, 2024 -

Rallye Acura responded

It's great to hear that Kenny was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

September 10, 2024

After leaving service I experience a check engine light, tried to get an appointment unsuccessful still awaiting More

by MIKEFLIP16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Report | Print
Sep 11, 2024 -

Rallye Acura responded

Thank you for your feedback. We strive to make sure that all of our customers have a 5-star experience here at Rallye Acura, and we're sorry to hear that we fell short in this case. Please don't hesitate to reach out me directly if you need any assistance. We value your business and hope to get this rectified soon. Charles Ludeman (SVC MGR) 516-625-7777

September 09, 2024

Chad was professional and knowledgeable. Provided a car for me last min.i I I More

by rob@itstechstone.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

September 08, 2024

My service was done quickly and correctly. Dropping off and picking up my car took less than 10 minutes. More

by GJC22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Report | Print
Sep 09, 2024 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

September 07, 2024

Good morning I would like to say I am very pleased with the service and customer care from this dealer I am happy to recommend them to my friends More

by ZBYSZEK.WISNIEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Rallye Acura responded

Zbyszek, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

September 07, 2024

Very respectful attentive and helpful. Excellent costumer service! All the representatives are very professional and positive attitude always. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Rallye Acura responded

Ken, Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

September 03, 2024

this is my 15th year with rallye acura and i could not be happier with their service, easy communication, and amazing prices. More

by DANIELSAIDIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Rallye Acura responded

Thank you, Daniel, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

September 03, 2024

I can always depend on Rallye to provide excellent service in a professional manner. It is a pleasure to have them service both cars. More

by Evelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Rallye Acura responded

Thank you for the kind words for our service department, Evelyn! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

September 03, 2024

Great service, as usual. My second service, they check everything and change the oil. Did not have to wait long at all. More

by BIGPIZZLE.CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Rallye Acura responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

September 03, 2024

Good service, I appreciate the complimentary coffee and snacks. Thank you for your help and support. More

by NURIA1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us, Nuria! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

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