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Rallye Acura - Service Center

Roslyn, NY

4.8
2,070 Reviews
Call Service Center (516) 344-8585

2,070 Reviews of Rallye Acura - Service Center

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April 24, 2025

My vehicle has a recall from the manufacturer and I was told that they would get back to me with the part . It has been over two weeks and no one contact me. I called leave messages no one called back. I a More

by RAJOHN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Viridiana Apolinar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 21, 2025

Excellent service, easy to work with, Chad and Enza take a personal interest in making sure things go smoothly. More

by JWOJAK0
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

April 19, 2025

Excellent service good experience last three years friendly staff nice clean office good service station More

by PRAFULDARJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert O'Connor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2025 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

April 19, 2025

This was our second purchase at Rallye Acura. It went just as smoothly as the first. Salesman John Schepp was great. More

by STEVENMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schepp
Report | Print
Apr 19, 2025 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

April 15, 2025

Great end to end lease transition experience! Highly recommend this dealer for a seamless transaction. More

by TheresaDiorato
Recommend Dealer
Yes
Employees Worked With
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schepp
Report | Print
Apr 15, 2025 -

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

April 10, 2025

Listen first, soft spoken, nice person, informative time by time about job. After work is complete informed me. You need such type of person in staff. More

by SAWHNEYOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

April 08, 2025

Very informative and hospitable. Friendly and knowledgeable. Supportive and well detailed and explained. Keep up the good work. More

by SAJITMV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Park
Report | Print
Apr 08, 2025 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

April 06, 2025

Hi //chad, I have some problem in the navigation display . Every now and then the screen is frozen and I am not able to view the map notr able to set top the option or change the view. I was not able to get More

by PRABHU0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
2.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

April 05, 2025

Even though the dealership was swamped with work that day Jeorgio Llantino was able to get the car out in a reasonable amount of time also explain why this was happening our praise to Jeorgio Llantino thank More

by roadrunner67
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeorgio Llantino
Report | Print
Apr 05, 2025 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

April 04, 2025

Great friendly staff, you can always count on them to get the work done. Thanks Rallye Acura. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeorgio llantino
Report | Print
Apr 04, 2025 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

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