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Rallye Acura - Service Center

Roslyn, NY

4.8
2,012 Reviews

2,012 Reviews of Rallye Acura - Service Center

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December 21, 2024

Always an easy experience at Rallye-easy to book an appointment-once you pull in they take over and usually it is a pretty fast service time. Appreciate the professionalism! More

by CRYDERMEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

December 20, 2024

Asked dealer to identify the cause and the cost to repair a dtc code for transmission. I informed service advisor transmission was shifting improperly to check it out. When I picked up the vehicle I was told More

by RABLAR
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Keeyoung Moon
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

People in this service center are very Friendly, Knowledgeable and and the job is done quick and great! More

by WAICHAN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

December 16, 2024

The service department runs smoothly and Chad is so attentive to your needs. The experience of bringing your car in for service is always a positive one. More

by POPPERELLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

December 12, 2024

The service was great, the staff was super helpful and took care of me in no time! More

by BRYGUERRERO92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 11, 2024

Always first class service. Chad is knowledgeable and extremely customer focused. Enzo always makes you feel like you're the most important customer of the day. More

by Slenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chad and Enzo, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

December 11, 2024

I really appreciate the level of service that I received for Mr Moon. His knowledge is only matched by his thoughtfulness & kindness More

by JHICKEY218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that Keeyoung Moon had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

December 10, 2024

As always, Chad and Enza were amazing. Best Acura dealership on Long Island. Thank you for all your help. More

by CCURATOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 10, 2024

Great service from Chad, was recommended by my sales guy Thomas whose I've been following him for years, will go to both again in the future. More

by Loyal customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

December 10, 2024

They were helpful when I called them to say my car "died" after a trip to Costco. I called my insurance for a tow and was brought to the dealership, and was expedited since I had a trunkful of food. Was give More

by JKAST7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

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