Back

Rallye Acura - Service Center

Roslyn, NY

4.8
2,088 Reviews

2,088 Reviews of Rallye Acura - Service Center

Sort by
June 30, 2025

Always professional, efficient and courteous service. Easy to schedule appointments and always smooth, reliable service. More

by marilynsalierno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

June 28, 2025

Sales section at this dealership is fine. The service experience was terrible. Avoid Rallye service. More

by RS.PRTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter (Service)
Jul 02, 2025 -

Rallye Acura responded

Thank you for bringing this to our attention, and we'd like to learn more about your service experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Stefanie Horn (GM) 516-625-7070

June 23, 2025

I had an excellent experience at Rallye Acura! From the moment I arrived, the staff was professional, courteous, and attentive. They took great care of my vehicle and made sure to explain everythi More

by YOVANI_385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Alpy
Jun 23, 2025 -

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

June 21, 2025

Clean tidy good coffee long wait didn’t have enough time to use my car wash More

by ROBERTWP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Rallye Acura responded

Robert, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

June 18, 2025

Never fixed the problem with my car have been trying to set up an appointment since February no one answers phones, left on hold for hours only to have call disconnected, emails and phone calls to service More

by SAL.PASQUETTI
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Tammaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stefanie Horn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Rallye Acura responded

Sal, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If you're available to discuss your visit in more detail, please send us a message with your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it isn't very pleasant to learn that we missed the mark here. Stefanie Horn (GM) 516-625-7070

June 16, 2025

The service technician assigned to me was great ! !! He’s a real professional . I’m using Acura service from now on . More

by RDD954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Jun 16, 2025 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

June 11, 2025

I found this dealership to be clean and well organized. I was greeted upon arrival and had all needed services explained to me before any work began. I was kept up to date with progress of work. I was al More

by RJSLEE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeorgio Llantino
Jun 11, 2025 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

June 10, 2025

Always getting a great customer service and really taking care of my car. Very kind,helpful and friendly staff. I am very pleased to be this dealer. More

by nicht-weinen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Jun 10, 2025 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

June 09, 2025

My experiences with Rallye Acura have been positive. They are professional and service department is top notch. More

by NAOMI.SADOWSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

June 08, 2025

The service provided was professional and delivered as communicated to me. There was follow-up during my visit to keep me posted on what was happening. I was informed of all decisions to me made and provi More

by CLYVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Jun 08, 2025 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

1
...