Rallye Acura

My wife and i just bought a 2012 mdx from Rallye Acura. Sales rep Sharika Fuchs was knowledgeable, provided us with great customer service and the sale price was fair. I would recommend others to go and de Sales rep Sharika Fuchs was knowledgeable, provided us with great customer service and the sale price was fair. I would recommend others to go and definitely will return in the future. More

Excellent customer service skills by staff. Waiting area allows for patrons to do a number of things. Service work completed in a timely and professional manner. allows for patrons to do a number of things. Service work completed in a timely and professional manner. More

My starter motor on my one-year old 2011 Acura RDX was starting to fail. Rallye was very flexible about scheduling the appointment and worked with my schedule. They changed the starter motor and there was starting to fail. Rallye was very flexible about scheduling the appointment and worked with my schedule. They changed the starter motor and there was no charge to me since it was a warranty repair. Also, my alarm lock beeper had also stopped working and they replaced that, also for no charge. They gave me a loaner car (at my request) even though it wasn't technically within their standard procedures. Keeyoung Moon was our service rep and he was consistently friendly, professional, helpful, and efficient. More

Since I purchased my Acura in December 2006, I have always returned to Rallye Acura for service. The experience has always been satisfying. The service personnel are knowledgeable and friendly. I al always returned to Rallye Acura for service. The experience has always been satisfying. The service personnel are knowledgeable and friendly. I always leave with the work being done as promised. Scheduling a service appointment is never a problem and they always provide a loaner car if needed. The waiting area is comfortbale - provides wi fi, newspapers, bagles, coffee. Everyone is helpful - from the moment I drive my car up to the person tkaing my car for service to when I leave and make payment. I recommend Rallye Acura to everyone. More

Patrick is the best in the business! His experience really shows on everything he does. He even picked up my wife and I from our house to get the new MDX! I will ask for him again for any future purc really shows on everything he does. He even picked up my wife and I from our house to get the new MDX! I will ask for him again for any future purchase. More

My husband and I have been bringing my RDX to Rallye for a little over 4 years now for scheduled oil changes, tire rotation, NYS inspections. Every visit has been dealt with in a friendly and knowledgeable a little over 4 years now for scheduled oil changes, tire rotation, NYS inspections. Every visit has been dealt with in a friendly and knowledgeable manner resulting in a truly satisfied customer. Chad always makes you feel as though you were their only customer. I just made a appointment to bring my car in for new brakes after almost 54,000 miles and I can actually say I am looking forward to the visit. More

This was the first service for my Mdx since i bought it and I was treated well. The work I requested was performed quickly and I was on my way in a very short time. This is the first time i use this dealer and I was treated well. The work I requested was performed quickly and I was on my way in a very short time. This is the first time i use this dealership and I'm very satisfied with the service provided by my service consultant Chad Tammaro. I will be going back to this dealership as soon as my car needs anything. More

Chad Tammaro is customer service driven and an ultimate professional. He geuinely cares about his customers and goes out of his way to make you feel welcome. My Acura MDX developed an electrical problem, s professional. He geuinely cares about his customers and goes out of his way to make you feel welcome. My Acura MDX developed an electrical problem, so I called Chad and left a message concerning my situation. He called me back after normal hours, rather than wait until the next business day and when I explained the situation to him over the phone, he knew what the problem was and how to fix it. He immediately arranged for me to bring the car in the next day for repair. Great example of caring for your customers. More

This is my first experience with Rallye,I just moved into the area and being an Acura customer for over 20 years, I would recommend the Service Department to anybody who has an Acura. My son who is a custome the area and being an Acura customer for over 20 years, I would recommend the Service Department to anybody who has an Acura. My son who is a customer of Rallye Acura and Rallye Mercedes was right on with his recommendation. Chad made my first experience with Rallye an enjoyable one. Thanks More

Had a great experience in leasing my new TSX. There were no "games" that you often see at other dealers. I was given a price and I asked if they could do better- and they did! I was told that the car would no "games" that you often see at other dealers. I was given a price and I asked if they could do better- and they did! I was told that the car would arrive before Christmas, and it did. Rob was an excellent salesperson. More