Honda of Burien - Service Center

Reliable Service Have had 2007 Accord serviced at this dealership since purchase. Always had excellent friendly service for warranty, recall, or routine service. Loane Have had 2007 Accord serviced at this dealership since purchase. Always had excellent friendly service for warranty, recall, or routine service. Loaner car service is nice amenity. More

Terrible Customer Service after the sale Paid cash for my Honda CR-V and have taken it to this dealer to get oil changed twice service was great. Called last monday to get my door handle chec Paid cash for my Honda CR-V and have taken it to this dealer to get oil changed twice service was great. Called last monday to get my door handle checked because someone tried to break into my car and the handle was comprised. The female who answered the phone said I would have to wait until Saturday to get it checked because they didn't have a master mechanic that could look at it. Called a different dealer and was told to bring my car in right away. Was given a loaner because my car was comprised due to the door handle and could not be left outside. Had to order a new door handle, my car was fixed by early wed morning. When I arrived to pick up my car it was washed and ready. I will not be taking my car back to Burien for any reason and will not recommend this dealer to anyone. The next time I need to buy a new car I wlll take my business elsewhere. More

Tire Pressure Light I visited Honda Burien on March 15, 2019 because my tire pressure light was on. The tires were checked and filled as needed. Almost home to Magnolia a I visited Honda Burien on March 15, 2019 because my tire pressure light was on. The tires were checked and filled as needed. Almost home to Magnolia and noticed the light was still on. I am a senior and drive from Magnolia to have this checked and it wasn't done properly. The phone people were very unfriendly. I bought my car in Burien and not sure I care to keep driving the distance to have something taken care of. However, the person that helped me on the 15th was really great.Very friendly and helpful. More

Bad Costumer Service Car was not wash,plastic cover seat and paper wasn’t removed from car . They don’t bring my car to the front . I went to pick up my car next to the sh Car was not wash,plastic cover seat and paper wasn’t removed from car . They don’t bring my car to the front . I went to pick up my car next to the shop. First time this happens to me In almost 5yrs. Not happy about the service . More

Excellent Helen Kahsay, in service, took very good care of me. She noticed I needed airbag on right side had been recalled and fixed that. I had rolled over s Helen Kahsay, in service, took very good care of me. She noticed I needed airbag on right side had been recalled and fixed that. I had rolled over something that had ripped my tire and then let me know other damage that occured and let me know price. Very satisfied. More

Quick oil change and once over I dropped in for an oil change and quick once over. Service attendants were very friendly and made feel comfortable. Service lounge was comfortable I dropped in for an oil change and quick once over. Service attendants were very friendly and made feel comfortable. Service lounge was comfortable with WiFi , coffee and cable TV. More

Very bad I been doing services on my cars at this shop for a while and loved it, everyone was so nice, but this last time I had very bad experience, manage was I been doing services on my cars at this shop for a while and loved it, everyone was so nice, but this last time I had very bad experience, manage was so rude, it took them 3 hours to change my oil. I asked them to wash my car and they didn't. I don't know if they had the managemen charges or what. Would not recommend this shop to anyone else. More

Great service Helen K and her team always go above and beyond to provide a great experience! They have fair pricing and are prompt with their service Helen K and her team always go above and beyond to provide a great experience! They have fair pricing and are prompt with their service More

Great service Max was great to work with, he explained everything well and kept me informed. The seating area was great, and I got to watch the Seahawks! Max was great to work with, he explained everything well and kept me informed. The seating area was great, and I got to watch the Seahawks! More

Excellent, Respectful Service I have visited the Service Department several times now and always receive respectful, excellent service. The last visit was for a noisy heating/AC I have visited the Service Department several times now and always receive respectful, excellent service. The last visit was for a noisy heating/AC motor. They got me in the same day and were able to order a new motor, and even offered me a courtesy car. I am very appreciative. More