Honda of Burien - Service Center

Personal service with a smile! Had our airbag replaced due to safety recall. Appointment was on time, work done successfully in amount of time predicted. Clean, safe waiting area. I will return to this b due to safety recall. Appointment was on time, work done successfully in amount of time predicted. Clean, safe waiting area. I will return to this business for future service on my Honda CRV. Thank you! More

Friendly and excellent customer service. Helen was so kind, professional and very helpful explaining the details of the problems of our car and how we can apply for financing to get it fixed. kind, professional and very helpful explaining the details of the problems of our car and how we can apply for financing to get it fixed. More

Things have changed here. I get 4 reminders of my appt and a call telling me all that’s wrong. Then I come back to a list of immediate attention required. Granted it was raining; my car was not washed; no and a call telling me all that’s wrong. Then I come back to a list of immediate attention required. Granted it was raining; my car was not washed; nor was there a car wash coupon given. I’ve been coming here since the 80’s and have always had Honda Accord Coupes.; likely after this visit, I will contemplate purchasing an electric car. With the discontinuation of Accord Coupes, not sure what to choose. Just disappointed all around. Bryson was the best part; friendly and courteous. Sorry Honda, I’m disappointed in this visit as it just wasn’t what it once was. Don’t know if I’ll return to the dealership for service here in the future. More

I took my Ridgeline in for an oil service and requested that a few other items be looked at, one of which was a leaky tire. The form received when picking up the vehicle indicated that a soapy spray test that a few other items be looked at, one of which was a leaky tire. The form received when picking up the vehicle indicated that a soapy spray test was done. As a former mechanic I know that this test works best if the tire pressure is raised substantially before using the soapy solution. Not only was this not done, but the vehicle was returned with the same low pressure in came in with. Also, the oil service indicator was not reset, as the indicator still shows that I have a 50% oil life remaining. I will request that these two items be redone when I return to have the ordered parts from other issues installed. More

Helen in the Service Department is truly THE GREATEST! Every time I go to Honda of Burien, I ask for her! She is amazing at customer service and always cares from her heart! Every time I go to Honda of Burien, I ask for her! She is amazing at customer service and always cares from her heart! More

The sales worker that I had Bryce was very patient and kind, helping me through every step in the process and understand what I was paying for. kind, helping me through every step in the process and understand what I was paying for. More

Awesome customer service! I went here to purchase a transmission cooler, wiring harness and hitch plus labor. I got a free loaner car and an extra discount without asking. transmission cooler, wiring harness and hitch plus labor. I got a free loaner car and an extra discount without asking. More

Jason was Real helpful and friendly at Burien Honda And answered all my questions and concerns And went beyond expectations to take care of a few things, Like making sure the service text didn’t get black answered all my questions and concerns And went beyond expectations to take care of a few things, Like making sure the service text didn’t get black grease on my carpet again like the last time and left the paper mat in my car like I requested. More

Excellent service and attention from William Shipley. Promised me the service would be a certain amount of time and the service department met it. He is pleasant and a good person for your dealership. Promised me the service would be a certain amount of time and the service department met it. He is pleasant and a good person for your dealership. More

Friendly and efficient. Job well done. I didn't have to wait long. Price could be better. I wi8i don't have to type soooooo much. Arthritis, you know wait long. Price could be better. I wi8i don't have to type soooooo much. Arthritis, you know More