Honda of Burien - Service Center

Service advisors all great, but lack of on-site wash with service is a big negative. service is a big negative. More

Friendly helpful fast service … unaware I had a service contract for oil change thanks Juan! contract for oil change thanks Juan! More

Excellent service, friendly staff. Bought my vehicle here, and great to have them service it. Bought my vehicle here, and great to have them service it. More

Friendly service and quick oil change . In and out about an hour. Clean and neat In and out about an hour. Clean and neat More

Service was fine. It did take 1.5 hours. Called to make an appointment and was told to just come in. Would rather schedule. We catch a ferry from home that ends up It did take 1.5 hours. Called to make an appointment and was told to just come in. Would rather schedule. We catch a ferry from home that ends up costing money and is a whole day off work for an oil change. V More

So pleased with my recent service at Rairdon’s of Burien. Oil change and tire rotation quickly done over lunch - courteous, professional and friendly!! Highly recommend. Oil change and tire rotation quickly done over lunch - courteous, professional and friendly!! Highly recommend. More

Personnel are friendly. The location is clean and pleasant. Service is efficient. Coffee is free. Thanks! The location is clean and pleasant. Service is efficient. Coffee is free. Thanks! More

I came in for a simple fix for my 2019 Honda Passport infotainment system. They mentioned that it would only take a day fix. I stated just before I dropped off the vehicle at the dealership that I had infotainment system. They mentioned that it would only take a day fix. I stated just before I dropped off the vehicle at the dealership that I had a screen protector on my screen. I get a call into the evening that the technician working on my car had damaged my screen. I ask them to verify if it's the screen or the screen protector that was damaged. They assured me that the screen was damaged and they had ordered the part and should be delivered the next day. As time moved on, I kept calling to ask the status on my vehicle. Each time their answer is always the same: the part has not come in yet. Each time I asked if they are sure that the screen is damaged and not the screen protector. Finally, I decided to ask for a loaner and the key to my vehicle to get some personal belongings. After I ask the service department to start my car to see if there is damage on the screen, sure enough I ripped off the screen protector and there wasn't a scratch on the screen itself. Very disappointed in the staff. After asking kindly multiple times to verify it is the screen and to learn that they did not verify, it just wasted my time and efforts. After going into the vehicle at the dealership, I found that the technicians that worked in my vehicle left their trash inside and didn't not bother to pick it up. Very unsanitary. I do not recommend going to this dealership to anyone that comes here. This dealership is a huge disappointment in every aspect. My father and I waited 15 minutes before we got any help and all of the service people inside were not busy with customers. More

Bill Shipley is fantastic and is a great credit to your company. I would recommend him for a promotion and a raise company. I would recommend him for a promotion and a raise More

Honda of Burien rendered an excellent service to customers. Very timely ,friendly and professional manner customers. Very timely ,friendly and professional manner More