Rairdons Honda of Burien

Kevin was very professional and helpful and I would definitely recommend Rairdons Honda of Burien to family and friends. definitely recommend Rairdons Honda of Burien to family and friends. More

I recently purchased a 2022 Honda CR-V Touring from Rairdon's Honda of Burien. It was a terrible experience. I had to pay $4,948.22 for body work and automotive repairs after purchasing the vehicle. Rairdon's Honda of Burien. It was a terrible experience. I had to pay $4,948.22 for body work and automotive repairs after purchasing the vehicle. Shortly after purchasing the car, it would not start, and I had to call my insurance company’s roadside assistance to have the battery jump started. I took the car to Bellevue Honda where they replaced the battery. They also found that the driver’s side fog light was out, and I had them replace that as well. That was expensive as the front bumper had to be removed to replace the entire light unit, not just the bulb. Rairdon’s advertised that they had given the car a Certified Honda 182 Point Inspection, but they did not find the defective battery and fog light. The cost of the repairs from the body shop was $4,114.18. The cost of the repairs from Bellevue Honda was $834.04. Stay away from Rairdon's Honda of Burien! More

Always pleasant, informative and communication is on. point. Never had a bad experience. I will continue servicing my car here. point. Never had a bad experience. I will continue servicing my car here. More

Service was very great as usual. Representative very responsive with updates as time went by. Representative very responsive with updates as time went by. More

Prompt, cheerful, complete, accommodating, fully inclusive of scheduled issues and fast service. The service team has earned my business. inclusive of scheduled issues and fast service. The service team has earned my business. More

Good customer service, I don’t see any problem with a car so far. I recommend to the friends. so far. I recommend to the friends. More

Disappointing Car Buying Experience I recently purchased a brand-new vehicle from this dealership, and the experience was far from satisfactory. The advertised price did not match the final paperwork, with a brand-new vehicle from this dealership, and the experience was far from satisfactory. The advertised price did not match the final paperwork, with hidden fees added at the last minute. The staff pressured me to sign quickly instead of addressing my concerns, which made the process stressful and frustrating. To make matters worse, the brand-new car they sold me had a defective battery. I was left waiting for nearly 20 minutes in freezing conditions before help arrived. The vehicle had to be brought back to the dealership for diagnosis, and I was placed in a loaner car instead of enjoying the new car I had just purchased. When I tried to follow up, communication was slow and dismissive. Overall, this dealership failed to provide transparency, professionalism, and basic customer support. I would strongly caution future buyers to double-check all paperwork, pricing, and vehicle condition before committing here. More

Don was very professional and friendly. He informed me of the facts regarding my vehicle and its requirements with knowledge. And he promptly informed me when my vehicle was complete. Tha He informed me of the facts regarding my vehicle and its requirements with knowledge. And he promptly informed me when my vehicle was complete. Thanks so much Don. More

Customer service id their #1 priority. I appreciate them! Thanks Kevin and remaining staff for a troublefree servive I appreciate them! Thanks Kevin and remaining staff for a troublefree servive More

Good service with David who explained all the details of the repair and provided a very nice loaner car. I go to this Honda Service in Burien exclusively. Always the best friendly service the repair and provided a very nice loaner car. I go to this Honda Service in Burien exclusively. Always the best friendly service More