Rairdon's Subaru of Auburn - Service Center

Excellent customer service, careless repair of recall issue Technician put a scratch on my dash near the ignition button and left a socket drill bit in the cup holder, which I discovered after I returned home. Technician put a scratch on my dash near the ignition button and left a socket drill bit in the cup holder, which I discovered after I returned home. Although my Outback is.a 2017, it is in pristine condition, so that ‘first scratch’ was a bit painful. I could tell that was where he had been working because the soft cowling over the steering column was not replaced smoothly. I was able to correct that myself. On the other hand, Ian at the front desk was excellent. I wish I had discovered the problems before I left the dealership, as I would at the least have returned the tool. More

I will be coming back! Very good service, nice people, EXCELLENT detailing! They took great care of me, the customer, and my vehicle. I traveled 30 miles and it was worth t Very good service, nice people, EXCELLENT detailing! They took great care of me, the customer, and my vehicle. I traveled 30 miles and it was worth the trip. More

Great first visit! Jessica was awesome! Great customer service and my car was ready in no time. I’m glad I chose Rairidon Subaru as my main dealership. Jessica was awesome! Great customer service and my car was ready in no time. I’m glad I chose Rairidon Subaru as my main dealership. More

Excellent Service Department I had to bring my car back in for a recall part and the Service Dept was really great. Thanks especially to Jessica who helped make sure to check othe I had to bring my car back in for a recall part and the Service Dept was really great. Thanks especially to Jessica who helped make sure to check other things while I was there. She was great! Thank you. Excellent Service Dept. More

Received exceptional service once again. Waited on right away, got my cup of coffee, and was done and on my way quickly. Thank you, Ian! away, got my cup of coffee, and was done and on my way quickly. Thank you, Ian! More

Giving Rairdon’s Subaru a second chance. First experience at Rairdon’s wasn’t all that great but that was sales not service. Reason I didn’t buy the Outback from them. Thought I would see if First experience at Rairdon’s wasn’t all that great but that was sales not service. Reason I didn’t buy the Outback from them. Thought I would see if service center was better. Wasn’t bad, friendly and all. Waiting area was comfortable. Only issue was it took longer than they said a simple oil change would take. More

Excellent customer service The advisor, Jessica, was very nice and made sure I was pleased with everything. I came in for the airbag recall. She went out to the car with me. The advisor, Jessica, was very nice and made sure I was pleased with everything. I came in for the airbag recall. She went out to the car with me. More

Great Service specialist Ian was wonderful. He was friendly and honest and genuinely interested in the outcome. Very helpful with financial issues. Rairdon Service specialist Ian was wonderful. He was friendly and honest and genuinely interested in the outcome. Very helpful with financial issues. Rairdon is easily acessed from most areas. More

Oil change and Recall service Friendly staff, quick and thorough service, nice waiting area. Jessica R. Was great at communicating what was being done and how long service would ta Friendly staff, quick and thorough service, nice waiting area. Jessica R. Was great at communicating what was being done and how long service would take. More

Good service They let me know what to expect when I come in for servicing. Comfortable waiting room. Other options available if I can’t wait for my car. They let me know what to expect when I come in for servicing. Comfortable waiting room. Other options available if I can’t wait for my car. More