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Rairdon's Subaru of Auburn

Auburn, WA

4.4
276 Reviews
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3025 Auburn Way

Auburn, WA

98002

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Showing 276 reviews

July 19, 2025

Wonderful service! The folks here are always helpful and courteous, and the service is always quick and quality! Highly recommend More

by Nick T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Nick, thank you for recommending our team! We appreciate your business and we look forward to seeing you next time at Rairdon's Subaru of Auburn. - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 17, 2025

Fast, and easy to work with. Reliable, and reasonable. As long as they're taking care of my vehicle, I trust their work. More

by Dcomley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manraj Chahal
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

We are thrilled that our team earned your trust! Thank you for choosing Rairdon's Subaru of Auburn and for sharing your support. We look forward to your next visit! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 16, 2025

Nick did a great job, diagnosis and repairs were completed quickly. Rairdon always does a good job. More

by hazlab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Ferraro
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Thank you, Hazlab, for stopping by to leave Rairdon's Subaru of Auburn a wonderful review! Nick will appreciate your kudos. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 16, 2025

Great service department and Donny was excellent to work with. He answered all my questions and even had my car washed. In and out in 1.5 hrs. for an oil change, tire rotation. More

by kirschbaumkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

We're proud of our awesome team, and we will certainly let Donny know that his attentive work was appreciated! Thank you for choosing Rairdon's Subaru of Auburn and for sharing your experience. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 13, 2025

Dealership service rep (David) was ready for me before I even walked through the door. He familiarized himself with my car, gave clear information on the work to be done, without over-selling services. It h More

by Markecraig55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Thank you for sharing your positive experience with David and the team! We appreciate your business and five-star review of Rairdon's Subaru of Auburn, and we look forward to your next visit! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 12, 2025

The service rep was courteous and professional. The time spent at the dealership was pleasant and the car was ready on time. More

by aj686c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Thank you for sharing your kind feedback! We appreciate your business and we hope to see you again at Rairdon's Subaru of Auburn. - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 07, 2025

I appreciate the attention to my whole car and not just what I came in for. Rairdon shows you that you are important enough to take the extra steps!! More

by Cdshirey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

We are grateful for your business and your confidence in us. Thank you for choosing Rairdon's Subaru of Auburn and for sharing your experience! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 03, 2025

I would take any vehicle Rairdon Subaru of Auburn regardless if Subaru or not. Cameron always takes good care of our vehicle needs, but that is true of everyone we have interacted with in the service More

by Walter Lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Jul 03, 2025 -

Walter Lowe responded

I would take any vehicle Rairdon Subaru of Auburn regardless if Subaru or not. Cameron always takes good care of our vehicle needs, but that is true of everyone we have interacted with in the service department. While I was waiting for a routine oil change to be completed, another service representative had a short talk with a customer. When he left, the two customers commented how they both appreciated the attitude of putting the customers' needs first without trying to "upsell" service needs prematurely. Also, the sales team is great as well. Helen went above and beyond in getting the best financing when we bought our current used Forester several months ago.

July 03, 2025

Prompt & courteous service. Answered questions and upfront with the costs of our service. Did not do unnecessary work and kept to the cost agreed upon. More

by clee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverick
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Hi Clee - Thank you for sharing your positive feedback! We appreciate your business and hope to welcome you back to Rairdon's Subaru of Auburn down the road. Take care! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

June 28, 2025

The service center maintain my 2015 Subaru Outback good condition and that helps me to drive the car around with confidence. More

by kthrivi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan, Ciaciuch
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Kthrivi, it's fantastic to hear that our service center at Rairdon's Subaru of Auburn is keeping your Outback in great shape! We're glad you're driving with confidence. Safe travels! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

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