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Rairdon's Subaru of Auburn

Auburn, WA

4.0
240 Reviews
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3025 Auburn Way

Auburn, WA

98002

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Showing 240 reviews

September 11, 2024

Long story short: 1. This dealership puts a LoJack on all new and used cars, and they make you pay for it ($798). If you argue with them (it may take a while, though), th More

by iamnotjoyce
Recommend Dealer
No
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

I had a conversation with Keely Ballintine about possibly buying a Subaru Crosstrek. She was really helpful and answered all my questions about the vehicle patiently. I mentioned that I have a new puppy and More

by s.mejia1991
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keely Balllintine
August 09, 2024

I can't say enough how we had a great experience at Rairdon's. My Sales Consultant, Wesley Jordan, did such a great job. He LISTENED to what we wanted out of a vehicle and directed us to three differ More

by majord1961
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Jordan
August 09, 2024

I had a very successful experience with the car purchase. I would recommend them for a car purchase More

by Tlw444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley
June 05, 2024

Jonathon McDowell is an excellent car consultant. He is very knowledgeable and has such a wonderful demeanor. His sense of humor and sincerity made me feel right at home. He was very accommodating. H More

by deniseaj40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

We had a great purchase experience at Subaru of Auburn! Tim T, Internet Sales Manager, was very communicative from the point of my online inquiry and was willing to negotiate the vehicle price before makin More

by Ryan K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim T
May 15, 2023

ZERO STARS - Buyer beware, hidden fees, lies, and extreme (rhymes with duckery) Today should have been a simple, sunny day with a small errand. Instead, it turned into a non-stop comedy of errors with lev More

by shkspr.addict
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don Nguyen, Customer Relations Manager
June 03, 2022

Lured in by cheap online pricing. I asked for a solid out the door quote, since I was buying over the internet without even looking at the Legacy I wanted to purchase. The online pri More

by myratsadie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Zimmerman, Customer Relations Manager, Pete Mirante
November 02, 2021

Negligent, dirty, irresponsible service. I recently took my car in for an oil change, several standard services (e.g. air filter, spark plugs, etc), and two recalls. When I picked the car up, I noticed a st More

by EH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Relations Manager
March 20, 2021

They failed to mention the Mazda I was looking at smelled like cigarettes and had an abused interior. When I told the person he said "oh well why don't you try to get it out?". It was a waste of two hours d More

by Dhathat
Recommend Dealer
No
Employees Worked With
Customer Relations Manager