Rairdon's Subaru of Auburn

Great service department and Donny was excellent to work with. He answered all my questions and even had my car washed. In and out in 1.5 hrs. for an oil change, tire rotation. with. He answered all my questions and even had my car washed. In and out in 1.5 hrs. for an oil change, tire rotation. More

Nick did a great job, diagnosis and repairs were completed quickly. Rairdon always does a good job. completed quickly. Rairdon always does a good job. More

Dealership service rep (David) was ready for me before I even walked through the door. He familiarized himself with my car, gave clear information on the work to be done, without over-selling services. It h even walked through the door. He familiarized himself with my car, gave clear information on the work to be done, without over-selling services. It has always been a great experience at Rairdons, and this was no exception. I highly recommend their service department. More

The service rep was courteous and professional. The time spent at the dealership was pleasant and the car was ready on time. The time spent at the dealership was pleasant and the car was ready on time. More

I appreciate the attention to my whole car and not just what I came in for. Rairdon shows you that you are important enough to take the extra steps!! what I came in for. Rairdon shows you that you are important enough to take the extra steps!! More

Prompt & courteous service. Answered questions and upfront with the costs of our service. Did not do unnecessary work and kept to the cost agreed upon. Answered questions and upfront with the costs of our service. Did not do unnecessary work and kept to the cost agreed upon. More

I would take any vehicle Rairdon Subaru of Auburn regardless if Subaru or not. Cameron always takes good care of our vehicle needs, but that is true of everyone we have interacted with in the service regardless if Subaru or not. Cameron always takes good care of our vehicle needs, but that is true of everyone we have interacted with in the service department. While I was waiting for a routine oil change to be completed, another service representative had a short talk with a customer. When he left, the two customers commented how they both appreciated the attitude of putting the customers' needs first without trying to "upsell" service needs prematurely. Also, the sales team is great as well. Helen went above and beyond in getting the best financing when we bought our current used Forester several months ago. More

The service center maintain my 2015 Subaru Outback good condition and that helps me to drive the car around with confidence. condition and that helps me to drive the car around with confidence. More

Excellent care from Nazar in customer service. He kept me informed during the process. The car was ready when he said. He also checked to make sure I installed the cargo mat correctly. He kept me informed during the process. The car was ready when he said. He also checked to make sure I installed the cargo mat correctly. More

Second vehicle purchase at this dealership. First buying experience was great. Second buying experience was trash. Sales people will tell you anything you want to hear, but when it comes time t First buying experience was great. Second buying experience was trash. Sales people will tell you anything you want to hear, but when it comes time to sign the paperwork the promises are forgotten and you’re told “we can’t do that”. I ended up buying anyway because I didn’t want to go through the process with another dealership. A prudent buyer would steer clear of this dealership. More