Rairdon's Subaru of Auburn

New Outback purchase The entire process was smooth and without pressure. Our original discussion was via the internet. When we arrived at the dealership we were met prom The entire process was smooth and without pressure. Our original discussion was via the internet. When we arrived at the dealership we were met promptly. the pricing was the same as we had been originally quoted and the process to complete the deal went very smoothly. More

Great car at a great price from a great team My most recent purchase was the third car my Fiancee and I have collectively purchased from the team at Rairdon's. All three times we have purchased My most recent purchase was the third car my Fiancee and I have collectively purchased from the team at Rairdon's. All three times we have purchased our cars from Steve B. We know he is always going to give us the best price he can without a bunch of haggling. We never feel pressured to make any decisions that are not in our best interest or within our timeline. Even the finance process was easy and pain free. Joel in the finance department never made me feel rushed to get through the paperwork, rather he wanted to make sure I fully understood everything before we were finished. Lastly, we had to leave the car with the service team to have a few accessories added, Cameron and the team there were great. They got me setup with a loaner to use while they are doing the work and made sure to get everything completed as quickly as possible so I could take my new car home as soon as possible. If you are in the market for a new car you are doing yourself a disservice if you don't at least go talk to the team at Rairdon's. More

Great buying experience & Great deal. Low mileage, late model used Subarus are tough to find where we live in Northern Idaho. Using Subaru's website, we expanded our search into Washington Low mileage, late model used Subarus are tough to find where we live in Northern Idaho. Using Subaru's website, we expanded our search into Washington. Rairdon's had a fantastic selection of quality used Subarus at very fair prices.Their website is up to date with extensive information on each car in inventory. Having found one that seemed to meet all our criteria, Pete Reilly, at Rairdon's worked with me over the phone providing more details about the vehicle and getting a purchase agreement worked out. Pete is friendly, and professional with a no nonsense, no pressure, respectful manner. When we came to pick up the car it had been detailed, filled with gas and was everything he said it was. He patiently explained the technology features effectively to a decidely low tech couple. The finance person was also excellent. Not the usualy sleasy attempts to tack on a lot of extras. Our purchase was more complex as out of state buyers but it was handled expertly with no problems. We love our Legacy and can recommend Rairdon's without reservation. More

Friendly and courteous employees, finished on time. Car serviced on time and as promised. Car was washed. The service rep was polite and courteous. Explained what was required. Also explained overall co Car serviced on time and as promised. Car was washed. The service rep was polite and courteous. Explained what was required. Also explained overall condition of car and what maintenance would be required in the near future, brakes, tires etc More

Easy no pressure sales. No pressure sales was great! Our salesman was just the right amount of helpful. This is our first time with a Subaru and we really hope the great de No pressure sales was great! Our salesman was just the right amount of helpful. This is our first time with a Subaru and we really hope the great dealing continues More

Steve Brondos We just purchased a Black Friday Subaru from Steve Brondos of Rairdon's in Auburn. Steve was very easy to work with, he did not push us into anythin We just purchased a Black Friday Subaru from Steve Brondos of Rairdon's in Auburn. Steve was very easy to work with, he did not push us into anything we were not comfortable with. There was no pressure whatsoever, even when I totally changed my mind on what type of car I wanted. Steve just rolled with it!! This is the second car we have purchased from him and it won't be the last. Thank you for the great deal on my Crosstrek. Lisa and Ken Bus More

No appointment necessary oil change First visit to this service department under the new ownership. Like the no appointment necessary oil change. Price is fair, service seems to be detai First visit to this service department under the new ownership. Like the no appointment necessary oil change. Price is fair, service seems to be detailed. Would love to see an “e-receipt” scenario so I wouldn’t have to scan the paperwork to save it to my computer. Also, a couple of services were recommended by the mechanic, would be great to see an estimate of the cost of those services. Only gave it a four star rating because there is always room for improvement More

Steve Brondos I've purchased 2 cars from Steve, one a Subi and the other not, but on both occasions he was easy to deal with and straightforward. He went out of his I've purchased 2 cars from Steve, one a Subi and the other not, but on both occasions he was easy to deal with and straightforward. He went out of his way to help me on the second purchase, acquiring another car from 2+ hours away. And he always kept me informed of what was happening. Yes, I would buy another car from Auburn Subaru & Steve again! More

Easiest Car Buying Experience I Ever Had I am only reviewing the my 2017 Outback 3.6 buying experience. I must admit, it was pretty direct and to the point. I contacted them via email with t I am only reviewing the my 2017 Outback 3.6 buying experience. I must admit, it was pretty direct and to the point. I contacted them via email with the exact specifications I wanted. I received a quick response verifying not only what I was looking for, but that it was on their lot. The response included their price. I checked it against some local competition and even KBB. The price was reasonable - I did my homework. I made an appointment ("ok, I am on my way there...") and there it was sitting all clean ready for a test drive. Took it for a spin and did the paperwork as I enjoyed a free "latte" from their waiting room coffee machine. No surprises, took advantage of their low financing rates. Drove it home happy as a clam about the whole experience. More

What Customer Service? After totaling my car the week prior, I was already stressed and shopping for a new car was the last thing I wanted to do. Mike Scarff Subaru made th After totaling my car the week prior, I was already stressed and shopping for a new car was the last thing I wanted to do. Mike Scarff Subaru made the whole experience even worse. I had a healthy down payment, a 777 credit score and needed to buy a car that day as I drive consistently for work. From the start, the sales rep "Sgt" showed little to no interest in helping me and made multiple comments like "we are so busy that our lot won't have any parking soon" and "we can barely keep cars on the lot." I felt like he was doing his best to let me know it didn't matter if I bought a car or not and they didn't need my business. When we sat down to talk about price, I asked what kind of room they had to work on the price. Instead of saying anything, he grabbed a flyer, put it in front of me and pointed to the statement that said something to the affect of "the price listed is the price, period." I provided him with the amount of my down payment and what I needed my monthly payment to be and the APR I was shooting for. He got up, came back and told me what car price I would have to find, which did not match any of the 3 vehicles we had looked at. AND, that was it. He didn't offer to show me used vehicles, didn't offer to see what else we could do, NOTHING. So, 20 minutes later, I left Hinshaw's Honda down the street with a 2017 Honda Civic Hatchback for a higher cost than he told me I had to find for the exact monthly payment and APR I was able to pay. More