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Rairdon's Subaru of Auburn

Auburn, WA

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Employees
Reviews
Vehicles
4.6
344 Reviews
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3025 Auburn Way

Auburn, WA

98002

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Showing 344 reviews

November 01, 2026

I the service dept has always been good and kept me informed about my car. More

by mkjw557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 31, 2026

Addisyn Phillips Very friendly person, great customer service and her explanation of the services that was provided and needed for later very understandable and helpful. More

by Mfaleagafulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Addisyn Phillips
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October 27, 2026

The customer service is excellent. I have never felt more comfortable than my dealings with the sales team. Great experience. More

by sgpl1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 26, 2026

They are dependable, prompt, and always keep me well informed. Not only on the service being performed at the moment, but also any future upkeep. More

by mccutchon40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Feliepe
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October 14, 2026

Dear [Recipient Name], I am writing to formally express my strong dissatisfaction with my recent experience at your dealership. Both the dealer and the sales manager were dishonest and provided ext More

by Nkebe.2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2026 -

Rairdon's Subaru of Auburn responded

I'm truly sorry to hear about your experience. We take these claims seriously, and I'd like the chance to investigate this further. Let's connect soon so that we can work towards a resolution for you. Thank you, Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

September 24, 2026

Work done in a timely manner and any concerns addressed. Always Easy and consistent process. More

by armstrongvl93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Felipe
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Sep 24, 2026 -

Rairdon's Subaru of Auburn responded

We appreciate your business and your review! Thanks from the Rairdon's Subaru of Auburn Team! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

September 04, 2026

Very good service department person whom I spoke with and have worked with before. He tells me honestly what needs to be done and what can wait. Also, he tells me.other options that I have regarding fixing a More

by ghall8600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron in service department
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Sep 08, 2026 -

Rairdon's Subaru of Auburn responded

Thank you for your feedback! We’re glad to hear that our Service Department is providing honest and helpful advice. We appreciate your business and hope to see you again at Rairdon's Subaru of Auburn! Safe travels! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

September 04, 2026

Excellent first experience with them. The installation took longer than expected and they worked with us to ensure that my wife made it to an appointment on time. More

by Liel.nicodemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Fee
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Sep 08, 2026 -

Rairdon's Subaru of Auburn responded

Thank you for sharing your experience with us! We are glad to hear we could accommodate you and your wife. See you next time at Rairdon's Subaru of Auburn! Enjoy the ride! -Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

September 03, 2026

Very friendly and helpful. Fast service and inviting waiting room. Everything with this dealership has been excellent. More

by jay.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joaquin
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Sep 04, 2026 -

Rairdon's Subaru of Auburn responded

We're pleased to hear that you had a positive experience with our team. See you again at Rairdon's Subaru of Auburn! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

September 03, 2026

These folks are awesome! They listen and then deliver. The whole car buying experience was amazing. More

by smadi919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

Rairdon's Subaru of Auburn responded

Thank you for sharing your five-star experience with the Rairdon's Subaru of Auburn team! Enjoy your new ride! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

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