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Rairdon's Subaru of Auburn

Auburn, WA

4.5
292 Reviews
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3025 Auburn Way

Auburn, WA

98002

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Showing 292 reviews

January 22, 2026

Friendly, professional, knowledgeable, kind,curious, listen well,caring, thoughtful, detailed,negotiable,skilled,simplified and concerned for buyer's happiness with purchase. Every employee I encounte More

by rtcamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Fee Jr., Anna Park, Tim Timberlake,Helen Noh, Logan Ciaciuch, Jaeger Santos, Addison Phillips
Jan 22, 2026 -

Rairdon's Subaru of Auburn responded

Thank you for sharing your review of Rairdon's Subaru of Auburn! We are thrilled to hear that our team provided you with friendly, professional, and thoughtful care. It means a lot to us, and we look forward to serving you again. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

January 21, 2026

Customer service is really good, and they do their best to help you. I highly recommend it! More

by Fatemeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Dos Santos Lima
Jan 22, 2026 -

Rairdon's Subaru of Auburn responded

We are grateful for your positive feedback about Rairdon's Subaru of Auburn. Thanks so much, Fatemeh! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

January 20, 2026

The dealership is top professional with respect for the customer needs. For customer that wait for their car the waiting area is geared to customer comfort. More

by Alberta May-Koehler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Jan 20, 2026 -

Rairdon's Subaru of Auburn responded

Hi Alberta, thank you for sharing your wonderful feedback about our team and waiting area! We look forward to seeing you again at Rairdon's Subaru of Auburn. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

January 17, 2026

Donny was a very professional provided excellent customer service when I visited the dealership of Subaru Auburn. More

by getchap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny
Jan 19, 2026 -

Rairdon's Subaru of Auburn responded

We're so glad to hear Donny made your visit to Rairdon's Subaru of Auburn memorable! We will be sure to pass along your review. Thanks so much! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

January 17, 2026

Always a pleasure getting work done here. Addisyn was extremely polite, knowledgeable, and very easy to work with. Asked me to wait for an hour and a half and thanks to the techs working on i More

by tay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nice man with curly hair and glasses
Jan 19, 2026 -

Rairdon's Subaru of Auburn responded

Tay, thank you for sharing your positive experience with Addisyn and our team! We truly value your feedback. See you next time at Rairdon's Subaru of Auburn! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

December 30, 2025

The service team always does a thorough inspection. Cameron always takes care of us for all three Subarus, and he never tries to "up sale" us to do work sooner than really necessary, which h seems to b More

by Walter Lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hillier
Dec 30, 2025 -

Rairdon's Subaru of Auburn responded

Walter, we appreciate your feedback on Cameron and our team! Thank you for trusting us with your vehicles. We look forward to seeing you next time at Rairdon's Subaru of Auburn. Safe travels! Tim Timberlake Customer Satisfaction Manager 253-737-1345

December 24, 2025

Nazar was really awesome! He went above and beyond and is credit to your business!! More

by Rockus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the other person’s name!
Dec 26, 2025 -

Rairdon's Subaru of Auburn responded

Rockus, thank you for taking the time to write Rairdon's Subaru of Auburn a review! Nazar will appreciate your kudos. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

December 09, 2025

They charged me a service fee for using my credit card going to the dealer for service is expensive but I expect that this just seems low rent and petty I hope that they enjoy the extra 20 bucks they have More

by dgrimes365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Team
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Rairdon's Subaru of Auburn responded

I am very sorry that you were upset by the service fee for using your credit card. We certainly don't want to come off as "low rent" or petty, nor do we want to lose your business! If you are open to discussing this further, please give me a call and I will be more than happy to assist you in any way that I can. Best, Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

December 08, 2025

The team was proactive, helpful and very flexible in addressing my service procedure! Highly recommended! More

by Kanio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin from the Service Department
Dec 08, 2025 -

Rairdon's Subaru of Auburn responded

Kanio, thank you for recommending Rairdon's Subaru of Auburn! We are so glad to hear that you had a proactive, helpful, and flexible experience with our team. We hope to welcome you back in the future. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

December 01, 2025

This is my 3rd outback I've owned, the service I have gotten from Rairdon's is above and beyond what I've received at other dealers, Rairdon's of Auburn is the number one service I've received anywhere More

by arniefarstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Rairdon's Subaru of Auburn responded

Thank you for your continued trust in Rairdon's Subaru of Auburn and for sharing your great experience with our Service Team, Arnie. We look forward to serving you and your Subaru Outback again! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

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