Rairdon's Nissan of Auburn - Service Center

I liked it! Everyone was friendly and professional! The girl in service who helped me was excellent! She made me a same day appointment and it was quick and seem Everyone was friendly and professional! The girl in service who helped me was excellent! She made me a same day appointment and it was quick and seem less. I sat in the air conditioned lounge and relaxed while my car was serviced. The team who serviced it cleaned it up nice which I appreciate! Everyone I encountered greeted me with a smile and held the door open for me. Great service and friendly staff. Thank you! More

Worst experience ever. They told me they would vacuum and wash my car after 1 hour and 10 minutes of waiting my car was never washed or vacuumed. Worst experience ever! Not They told me they would vacuum and wash my car after 1 hour and 10 minutes of waiting my car was never washed or vacuumed. Worst experience ever! Not happy at all, will NEVER GO BACK. More

Service is great. I am always able to get into service for my 2015 Altima. Service takes care of the car in a very reasonable amount of time. I am always able to get into service for my 2015 Altima. Service takes care of the car in a very reasonable amount of time. More

Excelent Had a great experience, my car was ready 40 minutes before the time they told me. Good service and polite team. Will be back again for sure. Had a great experience, my car was ready 40 minutes before the time they told me. Good service and polite team. Will be back again for sure. More

Express oil and filter change I took my Nissan SUV in for an express lube, oil and filter change. It took about an hour as I was told it would. The technicians also did the mul I took my Nissan SUV in for an express lube, oil and filter change. It took about an hour as I was told it would. The technicians also did the multi-point inspection which is extremely helpful. The woman that assisted me clearly and concisely explained to me the results of the inspection and what the technicians recommended going forward. I left the dealership satisfied. More

Great customer service!! I had a good overall experience with George in the service department as he assisted me getting a key reprogrammed. Great communitcation and amazing c I had a good overall experience with George in the service department as he assisted me getting a key reprogrammed. Great communitcation and amazing customer service!! Thanks again for your help! More

Business-Customer Relationship RESTORED George (Service Manager) contacted me out of concern that I have my 15,000 mile check done on my car. He took the time to explain what this service in George (Service Manager) contacted me out of concern that I have my 15,000 mile check done on my car. He took the time to explain what this service includes and actually opened my eyes to understand these awesome tires Nissan places on the Leafs which are built not to puncture easily. Thanks George I look forward to this servicing and I'm thankful our Nissan Customer relationship has been restored! U ROCK! More

Excellent service The staff are friendly and care for their customers. Service and quality are superb. Scheduling was flexible. I recently came in for brake check and r The staff are friendly and care for their customers. Service and quality are superb. Scheduling was flexible. I recently came in for brake check and replacement of engine cover. God bless all of you at Rairdons. More

very professional and courteous sevice They took our vehicle right in and offered us coffee fresh doughnuts tv WiFi. We had asked for a loaner car since our service would take a few hours a They took our vehicle right in and offered us coffee fresh doughnuts tv WiFi. We had asked for a loaner car since our service would take a few hours and they had one ready for us in just a few moments with no hassle. They performed the work and explained in detail what was done. More

I feel I bought from the wrong dealer I’m sorry my relationship with this dealer has ended and ended not well. This was my first new car and at the age of 52 , my first bad experience was I’m sorry my relationship with this dealer has ended and ended not well. This was my first new car and at the age of 52 , my first bad experience was at 17000 my new cars tires were bald and need to b replaces,this of course was not a happy moment. It’s documented in my service record. I asked management to work with me and help me with my new tires, they declined and I asked them straight up that it wasn’t worth keeping me as a customer with just a little help,again they refused . That’s their right I guess so I decided not to give them any more of my business , so I took my car somewhere else for my 30,000 mile maintainence . I was un aware that that would void my oil changes for life . Which is my fault for not knowing . However when I tried to repair the damage it was to no avail. So I will no longer b visiting them or certainly not recommending them. My Nissan however is a great car and I won’t discredit Nissan.having to now pay for my own oil changes won’t kill me, but I would have liked a little more consideration and understanding from them. It’s a big contract but I guess u should read it .lol More