Rairdon's Nissan of Auburn - Service Center

First timer! Great costumer service from the people who help me especially a young lady (I didn’t see a name tag) but she had the greatest costumer service ! Great costumer service from the people who help me especially a young lady (I didn’t see a name tag) but she had the greatest costumer service ! More

Oil change At this dealer they always take more than an hr sometimes 2 just for an oil change even with an appointment made in advance. I can go to a different p At this dealer they always take more than an hr sometimes 2 just for an oil change even with an appointment made in advance. I can go to a different place but I already prepaid the oil change. More

My tire rotation experience was great I always bring my vehicle in for tire rotations and our service folks are always super friendly and helpful. Even on Saturdays when it's super busy, t I always bring my vehicle in for tire rotations and our service folks are always super friendly and helpful. Even on Saturdays when it's super busy, they complete the tire rotation in the estimated time frame and leave my car cleaner than when I dropped it off. I appreciate the smooth transitions and professional work. Great job! More

Great Excellent service friendly staff. Fill like home. I love this place. Tell everyone about their service. Love the service.Im will Tell all My friends Excellent service friendly staff. Fill like home. I love this place. Tell everyone about their service. Love the service.Im will Tell all My friends about this place. More

Oil and filter change Alex got me checked in and he was very professional. He answered all of my questions and made conversation. He truly treated me like a customer is sup Alex got me checked in and he was very professional. He answered all of my questions and made conversation. He truly treated me like a customer is supposed to be treated. He sat down with me to go over all of my car results, told me what I could wait on and made sure I was satisfied before I left. He truly deserves a raise. Keep up the excellent work Alex and wonderful customer service. More

As usual the staff was friendly, efficient and professional. I love going there. I’ve been going there since I bought my car in 2014. Excellent customer service! professional. I love going there. I’ve been going there since I bought my car in 2014. Excellent customer service! More

xxx!!!! Mr. Ridley at rairdons Nissan did a fantastic job. He was polite, apologetic and professional yet personal. Rairdons took 8 days to ship a small part Mr. Ridley at rairdons Nissan did a fantastic job. He was polite, apologetic and professional yet personal. Rairdons took 8 days to ship a small part from the east coast. Never heard of priority mail? No service loaner available until the day my part came in. More

30,000 check up While needing 30,000 check up they also had called several times to let me know what else is needed. Very good service & friendly. Rod made things mu While needing 30,000 check up they also had called several times to let me know what else is needed. Very good service & friendly. Rod made things much smoother. More

Customer service Gave feedback on yelp and google. I feel that the lack of customer service within the service department is unbelievable. I can only imagine how many Gave feedback on yelp and google. I feel that the lack of customer service within the service department is unbelievable. I can only imagine how many other customers have had these terrible run ins. More

Technician lack of knowledge and misdiagnosed I when for a oil change and try to sell me 2 tires according with technician was need it. I got staples on I tire and small flat metal in the other ti I when for a oil change and try to sell me 2 tires according with technician was need it. I got staples on I tire and small flat metal in the other tire. The 4 tires were purchased at Nissan of Bellevue on 2016 dearly used and the technician didn’t check well also recommended oil leak work for over 2k$ that is not need. I took the car to less schuad tires center for a second opinion and found out tires are great, no charges neither. Tires that were purchased in Nissan dealer supposed to have free tire rotation, they want to pay for. Second opinion from Greg’s Japanese auto repair on the oil leaks. Result of oil change spills no services need it. Also recommended fuel and breaks system flushed both done in Bellevue less than 3 years ago. Trying to sell services that is not needed, is not good business More