Rairdon's Nissan of Auburn - Service Center
Auburn, WA
251 Reviews of Rairdon's Nissan of Auburn - Service Center
Well, I was a little disappointed with the service this time. I understand that you guys were shorthanded and I didn't mind the 3 hour wait. I asked the service representative to have the mechanic look un time. I understand that you guys were shorthanded and I didn't mind the 3 hour wait. I asked the service representative to have the mechanic look under the car while it was on the left.. After my last service I noticed a rattle/vibration under the car. My request was ignored and I was forced after this last service to crawl under the car and see if I could find it. Well I did. There was a loose bolt on the skid plate right where the mechanics perform the oil change. I have always taken my vehicle to you guys because I like the service I get at the dealer and I thought you guys knew more about the car than anyone else. I will keep trusting you guys with my service but this is just a note that this last time I was a little disappointed. Thank you. More
Asked how much will to make diagnostic . 150 + tax. I signed the paper for 165. After diagnosing I 've was billed for 186. Change for shop supply. They didn't know before they will do it in the shop so signed the paper for 165. After diagnosing I 've was billed for 186. Change for shop supply. They didn't know before they will do it in the shop so estimated 165. Old joke: man asked how much for pair of glasses? 100. Seller seeing that man ready to pay saying- for one lens only. Here we are. More
Crews at service department are rude, bossy with customers and need a good customer service training. Yesterday the latino guy at service was sarcastically rude! customers and need a good customer service training. Yesterday the latino guy at service was sarcastically rude! More
Aaron Torres is very nice and very apologetic because they are super busy and explained that it will be a long wait but it’s ok as long as the staff especially Aaron is very friendly and good customer se they are super busy and explained that it will be a long wait but it’s ok as long as the staff especially Aaron is very friendly and good customer service,no problem.Thank you so much for servicing my car and answered all my questions. More