Rairdon's Honda of Sumner

I had been looking for a specific used mazda for a while and found it online at this dealership. i went in with my own financing and ended up adding an extended warranty and gap coverage, it took over 2 ho and found it online at this dealership. i went in with my own financing and ended up adding an extended warranty and gap coverage, it took over 2 hours to handle everything(keep in mind i had my financing) the two employees i dealt with when purchasing(sales and finance) were great, after spending nearly 20k dollars on a used vehicle everything fell apart. i got in the car to go home and noticed the gas gauge was on 'E' the car was filthy still and window stickers were still on it. i asked the salesmen about it and they said their detail guys had gone home(not sure why they would do that when still selling multiple cars) they assured me i could return any time and they would "take care" of me. i came back the next day explained my situation to the guys standing out front they asked who my salesperson was and then said he was off that day. not sure how this matters but they refused to get the car cleaned and topped off(after i had to put gas in it just to get home) because they said they didnt want to get in trouble for making a call like that? i told them the window stickers hadnt even been removed and they just chuckled... seeing that with my 60+ hour work weeks i couldnt get back down there til the following week to find my salesman had quit and they still refused to help me! in addition to these problems i had a flat less than a month later, when getting the tire repaired the shop told me i had to buy 2 new tires, i asked to look at them since i know that at a dealership when taking in a used vehicle it must endure a safety inspection and tires under the LEGAL limit of 3/32nds MUST be replaced and being this car is AWD they would have to replace ALL 4, sure enough the inside edge of the rear tires had metal chords showing and 1,000 dollars later i had 4 new tires. i tried calling the dealership they just referred to the contract i signed stating no other work had been promised. i know car dealerships get a bad rap but ive never understood why until now, cutting corners and completely severing ties with customers after their check clears is their business DO NOT buy from this company they WILL rob you of something if they get the chance More