Rairdon's Honda of Marysville

Sorry I bought my car at Marysville Honda Purchased my new 2015 Honda Accord from Marysville Honda in October 2015. The paint job was defective and when brought to their attention was told it Purchased my new 2015 Honda Accord from Marysville Honda in October 2015. The paint job was defective and when brought to their attention was told it was water spots from their sprinkler system and just needed to be washed a few times. That did not work so took back the car and it was sent to a local paint shop and the imperfections seemed to be fixed. After several months and a number of car washes (by hand) the defects slowly reappeared. Took the car back and spoke to the Northwest Honda representative who looked at the car. He confirmed the paint job was defective and since still under warranty they would fix so once again sent the car back to the local paint shop. When I picked up the car it was covered in a dusty/gritty substance. Took it home and washed it. Found one of the rims was damaged, there was a small dent and scratch in the rear panel, the trim between the drivers doors was scratched and the paint on the hood and other areas was rough like sand paper. Left several messages for Kris K., the service manager, but no response after several days so drove my car down to the dealership. She acknowledged that the damage was not there before going to the paint shop. Kris K. said they would make it right and back it went to the local paint shop. I went down yesterday (6/11/17) to look at the car and the rim had been replaced and the scratch and dent had been fixed but the other issues remain. The service dept. was closed so I again left voice messages and sent emails to Kris K. asking for contact. No response. I also called and asked to speak to their general manager and was told they do not have one. Late today I contacted the general manager of another local Honda dealership and explained my situation. He listened and is working towards some resolution for me even though this is not his problem. I am ever so grateful and am hopeful that my car will finally be repaired. More

Very friendly They were very friendly and courteous! I've been bringing my Honda there since they opened. I'll be back again for a derailment of my vehicle. They were very friendly and courteous! I've been bringing my Honda there since they opened. I'll be back again for a derailment of my vehicle. More

Service Helpful caring and concerned and heard out your concerns. Service was done at a amazing pace and awesome support and customer satisfaction. Awesome Helpful caring and concerned and heard out your concerns. Service was done at a amazing pace and awesome support and customer satisfaction. Awesome work keep it going. More

Maintenance I went in for my regular maintenance and my front brakes were almost gone so they gave me a good deal and honored the coupon even if I did not have th I went in for my regular maintenance and my front brakes were almost gone so they gave me a good deal and honored the coupon even if I did not have them. One of the best people out there. More

Rebecca was very courteous and gave us the best deal of all They gave us the best deal. On my trade in and price of the new vehicle. I was paying cash for the balance so no need to finance. I always get cour They gave us the best deal. On my trade in and price of the new vehicle. I was paying cash for the balance so no need to finance. I always get courteous service at this dealership. More

Fast. Accommodating. Friendly. Staff is approachable and easy to work with! A special thanks to Sandy and Carlo is the service department for working with us to get an Odyssey while Staff is approachable and easy to work with! A special thanks to Sandy and Carlo is the service department for working with us to get an Odyssey while ours was getting worked on, AND helping us get everything (including little people and car seats) switched back over when we dropped off the courtesy car. Very professional group of people and a great business! More

Great oil change I visited the dealership today to get an oil change on my Accord. While I was waiting, I figured I'd chat with the sales department about my current c I visited the dealership today to get an oil change on my Accord. While I was waiting, I figured I'd chat with the sales department about my current car situation and see what options I had for trade-in. Both the sales person, Chris, and the manager, Robert, spoke with me. They were both extremely professional and took the extra time to explain everything in detail. While I'm not trading-in my car any time soon, I know when I am ready, I will be shopping at this dealership. Their transparency and eagerness to take good care of me and my family, makes the decision easy. In the meantime, I'll continue to get my routine oil changes and maintenance done in their excellent service department. I know my car is in good hands. More

Always satisfied when dealing with the mechanics! Whenever my car needs maintenance, these guys are on the ball and super helpful. They always give my car a bath and a bit of a vacuum unasked for! The Whenever my car needs maintenance, these guys are on the ball and super helpful. They always give my car a bath and a bit of a vacuum unasked for! Their customer service is spotty on More

Great buying experience We went to three dealerships this day honestly not even expecting to buy a car this, especially after the first salesman we talked to at a diff deale We went to three dealerships this day honestly not even expecting to buy a car this, especially after the first salesman we talked to at a diff dealership, but when meeting James Baird that all changed Great personality ! Really genuine kind of guy it's hard to find . Finance Mgr Brandon was also great to work with . Ty for your advice and help we'll definitely be recurring customers More

Maintenance Light On / purchased on March 3, 2017 I am still hearing grinding noise. I might have someone else diagnose it then bring it back to Ryan to discuss. Ryan answered all my questions. I app I am still hearing grinding noise. I might have someone else diagnose it then bring it back to Ryan to discuss. Ryan answered all my questions. I appreciate his patience and diligence. More