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Rairdon's Dodge Chrysler Jeep of Monroe - Service Center
Monroe, WA
84 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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84 Reviews of Rairdon's Dodge Chrysler Jeep of Monroe - Service Center
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August 16, 2018
Love ❤️ it I appreciate the people and the costumer service provided filled me in on everything being done step by step as soon as my vehicle was done I was noti I appreciate the people and the costumer service provided filled me in on everything being done step by step as soon as my vehicle was done I was notified More
by Mrth16beltran
Employees Worked With
Customer Relations Manager
August 10, 2018
Steering problem I took my 05 Dodge Dakota in for a steering problem, they miss diagnosed the problem, threw parts at the problem with the steering without finding out I took my 05 Dodge Dakota in for a steering problem, they miss diagnosed the problem, threw parts at the problem with the steering without finding out the problem Including the first time I took it to them for repair I am now on the 3 rd try after they threw new parts after new parts and I still have the problem. They have now had the vehicle over a week. Their Service Dept. did stick with the job and were able in the end to make the repair. Joe, one of their service reps, stuck with me and he is a credit to the company. More
by Dick
Employees Worked With
Customer Relations Manager
July 28, 2018
RAM 1500 recall done Service department performed the recall on my 2014 RAM 1500 Limited very fast, all the guys and girls were courteous and professional. They also final Service department performed the recall on my 2014 RAM 1500 Limited very fast, all the guys and girls were courteous and professional. They also finally put some new furniture around for customers. Will keep bringing back my truck and 392 Challenger for regular service. More
by Nick
Employees Worked With
Customer Relations Manager
June 29, 2018
Superior Customer Service The service and sales teams are professional and friendly everytime. The superior customer service I receive is amazing. Honest and detail oriented th The service and sales teams are professional and friendly everytime. The superior customer service I receive is amazing. Honest and detail oriented they have all the answers to my questions. While my SRT Jeep was receiving service the sales team offered me a chance to drive the TrackHawk! What a stunning ride! Real-time computer updates on all the telemetry and custom race/track settings are completely customizable. No need for a laptop to check the Dyno and details. The telemetry is integrated! Your teams are simply the best! More
by Bomanizer
Employees Worked With
Gabriel Johnston
June 13, 2018
Sunday Service I had an issue with my Jeep Cherokee on a Sunday when the service department wasn't open. It was something to do with a coil and a spark plug. The m I had an issue with my Jeep Cherokee on a Sunday when the service department wasn't open. It was something to do with a coil and a spark plug. The manager Garret advised me not to drive it, but I was stuck without a way to get around and my husband was out of Monroe all day. Garret offered me a service loaner which totally saved the day. I really appreciated them extending that courtesy, it was a very stressful week with a ton of different things going on for my family, and if we had to try to shuffle cars around it would have been a nightmare.. They got my Jeep all fixed up and under warranty, so it only cost me $13. More
by EmilyW
Employees Worked With
Garret
June 12, 2018
Very satisfied.. Great team they always fix my issiues i drive a 300s and irs one great car .the service dept takes good care of my ride..and the detailing dept is awe Great team they always fix my issiues i drive a 300s and irs one great car .the service dept takes good care of my ride..and the detailing dept is awesome More
by Longshore ride
Employees Worked With
Dennis alex, Ron Zimmerman, Customer Relations Manager
May 30, 2018
Best service possible We own 2 Wranglers that we have had serviced here and they are quick, efficient and cordial. We will be definitely using them for our future service We own 2 Wranglers that we have had serviced here and they are quick, efficient and cordial. We will be definitely using them for our future service needs More
by Jeepedx2
Employees Worked With
The service dept
April 21, 2018
Service department The service department at Rairon’s Monroe is the best! Brandy my service advisor is the best. She keeps me well informed, completes the repairs in a The service department at Rairon’s Monroe is the best! Brandy my service advisor is the best. She keeps me well informed, completes the repairs in a timely fashion, and the best part is they are honest. They don’t tell that you need all kind of repairs done that you don’t need. I am referring all my friends and family to Rairdons Monroe service department. More
by c. Cline
Employees Worked With
Brandy lines
February 14, 2018
Was easy getting a car, nightmare repairing it. Got the car here and paid for extended service plan, after about 6 months my car developed a starting issues and so I took it in to get it repaired... Got the car here and paid for extended service plan, after about 6 months my car developed a starting issues and so I took it in to get it repaired... They couldn't figure it out so they replaced the starter, after leaving I found what looked like my old starter still covered in mud and issues still present. Next visit they claimed my engine was getting flooded from a leaking head gasket, I knew it wasn't as I could easy push start the xxxx thing but if it was leaking then getting it repaired is still important, come to find that after all that work my main issues was still present and a lot of time was wasted. after that last visit they topped off my fluids after I asked they made sure a winter blend was used for windshield wiper fluid and they told me thats what they used, come to find out over the mountain pass that it was not and my wipers were frozen in the center of my windows and paint damaged on hood... Worst service possible, had repairs from another facility done after I had it towed there for my belt falling off... And they found a bad ground cable, along with needing a broken bolt removed from engine and damaged tensioner pulley replaced. More
by Main
Employees Worked With
Customer Relations Manager
February 06, 2018
You lie!! I brought my Dodge truck in for a LOF and the service advisor tells me "We're old fashioned out here. We do it right." HAH!!!!!!! Nothing was lubed an I brought my Dodge truck in for a LOF and the service advisor tells me "We're old fashioned out here. We do it right." HAH!!!!!!! Nothing was lubed and the LOF guy checked off the brakes in the green on the check sheet. Less than 500 miles later the front pads were metal-to-metal. No, I do NOT recommend Rairdon's Dodge Chrysler Jeep of Monroe. If I could rate you at less than "One Star", I would. You need a negative star option for the rating. More
by Tailgunner
Employees Worked With
A. Weasel
