Rairdon's Dodge Chrysler Jeep of Monroe

Andy and Mark were wonderful to deal with. No pressure and very quick with negotiation and paperwork. I was in and out very quickly. Very smooth. I have no doubt that I will buy from Rairdon's again. and very quick with negotiation and paperwork. I was in and out very quickly. Very smooth. I have no doubt that I will buy from Rairdon's again. More

We've rated Dodge of Monroe as EXCELLENT! We've purchased several vehicles over the years and I feel that this was our best experience to date. We drove up and John Knudsen greeted us with a smile purchased several vehicles over the years and I feel that this was our best experience to date. We drove up and John Knudsen greeted us with a smile and he made us comfortable from the get go, no pressure. The other staff was great to work with to agree upon a price, and educate us on the maintenance/preventative care options we could add to our purchase. Everyone was very friendly and genuine. The process was quick and painless and we were shortly on our way with our new vehicle. John went through all the features of the car with us, and helped us get things set-up, which is something that we greatly appreciated. We will definitely recommend this dealership to our friends, family and co-workers. Thanks for a great experience Dodge of Monroe! More

I walked in to Rairdons needing to lower my car payment while still getting a capable car for me daily driving. At first we looked in to several models of wranglers. They where friendly and answered all my while still getting a capable car for me daily driving. At first we looked in to several models of wranglers. They where friendly and answered all my questions while trying to find a jeep that met my needs. I also mentioned that I would prefer a truck. They came up with some excellent offers on the jeep but none really sold me. So I left the lot. About 30min later Chris called me and told me he had just the truck for me. They had a beautiful Ram 1500 that they got in my monthly payement range and this isnt a base model truck. I was very pleased with how they worked with me. More

Great service, very friendly staff. We were excited to be getting a car from this dealership and were not let down. Recommend very much to anyone. be getting a car from this dealership and were not let down. Recommend very much to anyone. More

Garrett at Rairdon's in Monroe provided a professional and no hassel buying experience for my 2013 Sahara. Furthermore, the price was excellent and it was worth the drive out to Monroe!. and no hassel buying experience for my 2013 Sahara. Furthermore, the price was excellent and it was worth the drive out to Monroe!. More

First off I would like to say thank you to everyone at Rairdon’s of Monroe! By far the best service I have had in all my years of buying cars. The one thing I noticed is that they really seemed to care? I Rairdon’s of Monroe! By far the best service I have had in all my years of buying cars. The one thing I noticed is that they really seemed to care? I first found a truck online, filled out the contact form and was called very soon by Mark Stevenson who let me know in detail about the truck I called about. He told me to come down and he was sure we could make a deal…..we’ve all heard that before! I live 5 hours from Monroe. I thought , I’m in for it, he knows it’s my dream truck, he’s got me! He then said it was his day off, and it was 8:00pm. I had other dealers not even follow up after a week, and he’s calling me on his day off. My first thought was greed, I’m sorry to say. He then said, “Come down tomorrow, it’s also my day off but I will come in if you are driving that far”. I did, and I am so glad I did. From the start the staff at Rairdon’s of Monroe made me feel welcome, Mark Stevenson and Jim Polk worked with me to get me into that dream truck I found online, and after 13 years driving minivans, My wife said I deserved it! There was only one thing, my financing was a little tricky, to say the least. That’s when Mike in the finance department stepped up to the plate and did an awesome job! He not only gave me a more than fair deal for my trade, they got me the price and the interest rate that would work for me and my family! So, Thank You again to everyone at Rairdon’s of Monroe, without all of your hard work, I would have never gotten the truck of my dreams. With no sign of greed, you all made this purchase a truly amazing experience, and an equally amazing deal. I recommend Rairdon’s of Monroe to anyone looking for a new or used quality vehicle! Sincerely, Martin, Katrina, and Family More

When it came time to purchase a new vehicle, my wife and I began looking online. Based upon what we could see, Rairdon's had a great selection of vehicles, and even though they were a 2 hour drive from my I began looking online. Based upon what we could see, Rairdon's had a great selection of vehicles, and even though they were a 2 hour drive from my home, I felt it was worth the drive to go see the vehicles in person. When we arrived, we were not let down. My wife and I were in the market for a Jeep Wrangler, and Rairdon's had a remarkable selection. Working with the sales team was pleasant, as they didn't push anything on us, but simply listened to our needs and provided information about the different models and features available that fit our needs. Once we agreed on the vehicle, negotiating and agreeing on a price was nearly as pleasant, and quite the opposite from what I have experienced in the past at other dealerships. Lastly, the follow-up and customer service at Rairdon's has been excellent. I have owned the Jeep now for just over a year, and my dealings with the service and parts departments have prompted me to provide a review for Rairdon's. Normally, I do not take the time to write reviews, but since this dealership has been pleasant to work with, and gone above and beyond, I felt compelled to do so. Based upon my experience with Rairdon's, I would recommend this dealership to my friends and family, and I will be shopping at Rairdon's when it comes time to purchase my next vehicle. More

I went in as they were the only few dealers having 2012 Durango, then after talking for an hour I said I'd get back to them as I felt the price they offered was not great Mark was friendly and tried to mak Durango, then after talking for an hour I said I'd get back to them as I felt the price they offered was not great Mark was friendly and tried to make a deal. The next day evening I went, and thought I'd finish the deal and drive the car home, but enter "Scott" supposed to be all-knowing, condescending, general manager (they said). He wrote down his final price, and I offered my final price which was $700 lesser than what he offered. Then following are his actual verbatim words. "This is luxury, you should probably look at used Prius, if you are thinking about $700 dollars on 35K you probably have a lot of financial problems, I should'nt sell you this car" one of his side kick "John" said I have a used 2007 Prius do you want to test drive? I thought that was very rude and I didn't expect them to give me financial advice, because previous day Mark respectfully said I cannot sell at the price you are asking because I will be in loss. I dont know why they went on giving financial advice and pushing on a V6 where as I was very specifically wanted V8. Next day I bought the same car with Rairdon Kirkland, and Jeff Gentry was a pleasure to work with and offered a great price. More

Very aggressive, very pushy, condescending, bait and switch tactics, rude... Took us 3 hours to try and leave, the kept pushing us and trying to make us buy a different car on the lot than what we we switch tactics, rude... Took us 3 hours to try and leave, the kept pushing us and trying to make us buy a different car on the lot than what we were looking for. We were very simple and up front and honest about what we were looking for, yet they kept pushing us onto different vehicles (at first a far more expensive model), because they did not have the model and color we were looking for (Grand Cherokee Laredo). Then tried to get us to buy a used older model, and were very condescending. They honestly didnt even show us ANY options of what we had said we were looking for. I would have returned at a later date once they had the model/color we were looking for, but after that I experience I would never go back. For months after, we received countless emails and voicemails, every day... very harrassing... I would not recommend this dealership. I am not someone who typically writes reviews, but my experience was that awful. I can only say that of the particular salesman we dealt with, and the manager. We ended up buying from Lithia of Renton about 6 months later, and had a much more pleasant experience. More

I came in to service my 2010 dodge avenger and ended up walking out with a 2012 dodge challenger. Joe smiley was great to work with and really pulled alot of strings to get the price within my range. He's walking out with a 2012 dodge challenger. Joe smiley was great to work with and really pulled alot of strings to get the price within my range. He's a great guy and if your looking to buy a car I would highly recommend talking to him More