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Rairdon's Dodge Chrysler Jeep of Monroe
Monroe, WA
397 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 397 reviews
October 22, 2017
Great Fair, understanding, fair and willing to work with in the needs of the customer. If the vehicle wanted due to budget , located a vehicle that came cl Fair, understanding, fair and willing to work with in the needs of the customer. If the vehicle wanted due to budget , located a vehicle that came close. More
by Dodge2017$
Employees Worked With
Customer Relations Manager
October 20, 2017
Great Had an awesome experience. Our salesman Greg Linn was super helpful and found the perfect car for us. Defitnely recommend coming here for your new car Had an awesome experience. Our salesman Greg Linn was super helpful and found the perfect car for us. Defitnely recommend coming here for your new car they have so many options and super nice staff. More
by Kaity
Employees Worked With
Greg Linn
October 10, 2017
Lifted spirits Someone spray painted my jeep. Scott and everyone took charge. They detailed my jeep. Inside and out! I didn't expect that. I felt really special. Th Someone spray painted my jeep. Scott and everyone took charge. They detailed my jeep. Inside and out! I didn't expect that. I felt really special. They all are so caring. I love them! They take charge. They always surprise me in a very good way. Thank you everyone at Rairdon! More
by Kathleen
Employees Worked With
Service personel, cashier. The nice guy who detailed my keep. Hope I didn't miss anyone., Customer Relations Manager
October 05, 2017
Fast. In and out of the door purchasing time. Good hometown dealer. Bought a new pickup with no run around. Going to take my daughter here next weekend and hopefully repeat another no frills purch Good hometown dealer. Bought a new pickup with no run around. Going to take my daughter here next weekend and hopefully repeat another no frills purchase. More
by Rams×2
Employees Worked With
Rachel, Mannie,
October 03, 2017
Dissapointing Dashboard indicated airbag problem. Called dealership as I was concerned if safe to drive . They said bring it in and they could read the code to de Dashboard indicated airbag problem. Called dealership as I was concerned if safe to drive . They said bring it in and they could read the code to determine the problem. We did that and no code came up and said we have to schedule appointment. I said we can be available anytime during that week and pleaded for an appointment as we drive 75 miles a day and not knowing if car was safe was scary but no concern was given and was told couldn't get us in for another week the following Tuesday which was today. Arrived for appt service tech was friendly. Confirmed dash light issue and oil change needed. Said it would be 1 hr and 15 min to determine issue so went to waiting area. After hearing nothing for 2 hours I went to ask. He said they found the simple problem as it was just a wire came loose under the seat. Great however we had to pay 178 bucks just for a loose wire under the seat!!!! Oil change was already pre paid for. Waited another half hour and was done. Walked away relieved it was nothing major but disappointed in lack of concern previous week and high cost of something so simple where parts and labor had to be minimal. We have had several jeeps over the years and just didn't feel good leaving today. I had to indicate yes or no for what I recommend so I said no but really it would just be neutral it wasn't horrific experience just disappointing. More
by Jeepster
Employees Worked With
Service dept
September 29, 2017
Horrible Service in the Service Center I was charged for service that wasn't done. When brought to the Service Mangers attention he was dismissive and unhelpful. I had to throw a stink to g I was charged for service that wasn't done. When brought to the Service Mangers attention he was dismissive and unhelpful. I had to throw a stink to get what I paid for. I emailed the General Manger to share my experience and never received a response. Obviously there is a lack of pride all the way to the top. I will go to another dealership before allowing Rairdons of Monroe to service my vehicle. We are looking puchasing another Dodge vehicle and another dealership will get our money. More
by Bryan S.
Employees Worked With
Service Manager and tried to work with General Manager.
September 24, 2017
Great service This dealership has been great! They always have great customer service! They always go above and beyond whe I take our keep cherokee in for service! This dealership has been great! They always have great customer service! They always go above and beyond whe I take our keep cherokee in for service! More
by njtracy
Employees Worked With
Alejandro Guzman and russell
September 17, 2017
AMAZING! These people are AMAZING! No hard selling here. They treat me like a really good friend. They listen and no what I want when I want it. When I come in These people are AMAZING! No hard selling here. They treat me like a really good friend. They listen and no what I want when I want it. When I come in they open the door everyone says Hi. We chat like we're old friends; we are. More
by Kathleen LeFebvre
Employees Worked With
Services department, Sales, the great person who washes my jeep for me, the receptionist, everyone., Customer Relations Manager
September 02, 2017
Was ok Si todo estuvo bien, amables y respetuosos, y muy profecionales e hicieron su trabajo en el tiempo que ellos habían calculado terminarlo porque había Si todo estuvo bien, amables y respetuosos, y muy profecionales e hicieron su trabajo en el tiempo que ellos habían calculado terminarlo porque había bastantes costumers More
by Lupe4jorge
Employees Worked With
Ron Zimmerman, Customer Relations Manager
August 18, 2017
Quick and painless We went in looking to find out some more information on some Jeeps and maybe trade in one of our other vehicles and walked out with a Jeep that met al We went in looking to find out some more information on some Jeeps and maybe trade in one of our other vehicles and walked out with a Jeep that met all of our needs! The whole process was very informative and Greg was very helpful with everything. No hassling or trying to push the sale at this place, even though we did buy :-P Process to trade in the car and buy the new one went really fast and we were out within the afternoon. Good place to go. More
by Traxle
Employees Worked With
Greg Linn
