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Rairdon's Dodge Chrysler Jeep of Monroe

Monroe, WA

4.7
397 Reviews
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16413 W Main St

Monroe, WA

98272

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Showing 397 reviews

May 30, 2018

Best service possible We own 2 Wranglers that we have had serviced here and they are quick, efficient and cordial. We will be definitely using them for our future service More

by Jeepedx2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service dept
May 26, 2018

Worst car buying experience I tried buy a new truck and they said I was approved for a loan....well turns out I couldn’t get a loan after a week of driving the new truck. I went More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The sales manager, Ron Zimmerman, Customer Relations Manager
May 31, 2018 -

Rairdon's Dodge Chrysler Jeep of Monroe responded

Mr. Grayum, Our goal is to deliver complete customer satisfaction to all of our guests. While you were in the dealership we explained that you are 100% approved for financing, we are simply awaiting proof of income (your pay stub). We provided you with several options to choose from. We will provide you with a loaner vehicle so that you can get back and forth until the repair is made. We will also gladly assist with discounts on parts and labor to repair your old vehicle, should you choose not to move forward. I am still open to exploring any of these options and I look forward to assisting you in any way possible. Scott Guthrie, General Manager. 360-805-5500

May 10, 2018

Friendly and time well spent I have to say that my expeirence with the sales and finance team was time well spent !! no pressure and a comfortable expeirence thank you Gabriel and More

by i90west
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel, Garrett, Customer Relations Manager
April 30, 2018

Best place to buy a vehicle. Just purchased my third vehicle from here. Sales staff ordered my car right to the last details,Greg kept me up to date on my order till it arrived. S More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Garrett, Scott
April 21, 2018

Service department The service department at Rairon’s Monroe is the best! Brandy my service advisor is the best. She keeps me well informed, completes the repairs in a More

by c. Cline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy lines
March 17, 2018

Great dealership Freindly helpful and patient. Great dealership absolutely patient and helpful. John, Greg, And Garrett were fantastic to work with. I was in and out about 8 different times looking More

by S. Sherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Greg, Garrett
March 07, 2018

Great dealership Great salesman, not pushy, told them what we wanted and they made us a great deal! I bought my last Dodge from a place in Idaho and after dealing with More

by Weideman22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
February 24, 2018

Overall good experience and good people working there I thought Greg was very helpful and understanding and the other manager that helped out was as well. Even the financing guy was nice to talk to. They More

by austindemb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Linn
February 21, 2018

Good at working with people that have bad credit. I had bad credit and a few things in collections and they made magic happen. 1 hour and I had a new truck. Thank you! More

by HappyGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
February 14, 2018

Was easy getting a car, nightmare repairing it. Got the car here and paid for extended service plan, after about 6 months my car developed a starting issues and so I took it in to get it repaired... More

by Main
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Relations Manager
Mar 27, 2018 -

Rairdon's Dodge Chrysler Jeep of Monroe responded

I am sorry to hear that that you had a negative experience at our dealership. Please reach out to me so that I may personally work with you in order to fix this situation. I look forward to hearing from you. Thanks. Scott Guthrie General Manager 360-805-5500 reviewsdom@rairdon.com

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