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Rairdon's Dodge Chrysler Jeep of Monroe

Monroe, WA

4.7
390 Reviews
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16413 W Main St

Monroe, WA

98272

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Showing 390 reviews

December 18, 2024

The service appointment was a great experience, was greeted professionally and taken care of with all questions and concerns answered. More

by schmokinsteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot the gentleman who helped me in service.
December 14, 2024

Excellent customer service for my oil change, tire rotation and safety check. I will definitely use this dealership for future services on my vehicle. More

by djsmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashlyn
December 08, 2024

Their customer service is top notch and would definitely go back and use them again More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Thank you for completing the oil changes and pointing out the brake fluid needs changing too Have a blessed day More

by Rockyjon83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 03, 2024

It’s very easy to work with them and they are willing to help you More

by Emil radu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
December 02, 2024

Although not covered with my warranty, I was given cost and step by step process the entire time. Was even offered monthly payment with rent due and Xmas in less than 30 days. Ashley was great and so h More

by Holly.jaysmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley worked with me. Step by step entire process
Dec 02, 2024 -

Holly.jaysmom responded

I was happy to get t step by step Info during process. Ashley checked with warranty people, and gave step by step process. She helped me with payment arrangements as I was not expecting a big bill a month before Xmas. And rent due. Payment plan right now saved me!!!!

Dec 02, 2024 -

Holly.jaysmom responded

No edit needed

October 27, 2024

Very knowledgeable staff and they were great to work with during our recent purchase. The process of purchasing a new vehicle can be stressful, but Rairdon's answered our questions and the process did not More

by Emrunner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Fantastic dealership, easy to work with. Michael Horner is wonderful, extremely knowledgeable, patient and kind. More

by Annareorda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

I bought my Gladiator in 2020. It's been a great experience at this dealer. I just had my first issue with it, had it towed there on Sunday. First thing Bill in service called Mon More

by Lisa R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill in service
October 11, 2024

Service advisor Steve Atkinson made an otherwise stressful experience worth it. He alone would be the reason I return if I need service in the future. He seriously provided "genuine" personalized More

by JakeisK98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Atkinson
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