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Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

Kirkland, WA

4.2
353 Reviews

353 Reviews of Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

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August 31, 2024

Excellent service as always. My 2nd vehicle I’ve purchased from this dealership. Always done in timely matter More

by rhiannaryer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

This was my second visit to this dealer, and it was a complete NIGHTMARE compared to the first time. My car is still under warranty, yet the parking sensor suddenly stopped working. I took it to the deal More

by chaocharleswang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Ever since I purchased my Charger and Dodge Ram , service has always been great ! I only take my vehicles to the dealer. More

by Mannyman82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan M
July 30, 2024

Went for oil change and tire rotation. Done with in an hour including a factory recall . More

by IC002667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
July 12, 2024

Evan and the team completed the task on time, answered my questions, and made me feel welcome. More

by donhill425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2024

They are extremely customer centered - they Great you warmly, make sure you get what you need, walk you through pricing, and are fair on any sort of changes or discrepancies that occur. More

by goldelocks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
July 09, 2024

Buy or service your car ANYWHERE but here. After several bad experiences, we're headed elsewhere. After sitting for 2 days with no one even looking at it, I picked my (brand new) vehicle up More

by jaychris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Team
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Top notch service as always, from the moment you bring your car in till you pick it up. Keep up the good work More

by Roel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Customer service is good. No appointment but took me in and done in an hour. Do recommend. More

by john.crowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

john.crowell responded

I gave the sales Team only three stars... Here is why. I went to Rairdon's jeep in Monroe to look at an advertised vehicle, I was greeted by a Sales person and he said go look around, someone up there (showroom) should be able to help us... Well, he proceeded to locking the gate and no one was in or around the showroom. Fortunately we parked outside the gate. I worked in the Car Biz for 33 years... never ever have I or any dealer I worked for turned someone away and just closed up shop... Total xx. I was hesitant to even use your Kirkland store, but location was good for us...And Service has been good.. I do appreciate that. Nice people.

June 03, 2024

Good response time for appointment. Easy to communicate with. Positive outcome. The staff were friendly and efficient More

by Relzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team Megan
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