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Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

Kirkland, WA

4.2
355 Reviews

355 Reviews of Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

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January 14, 2017

Journey 2017 Me and wife went in to buy a used car but when the bank didnt want to finance Rich worked with us and listened to our concerns about getting a new car More

by Joshua M Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
November 23, 2016

Fantastic! was in for service last week getting a routine oil change. I had to walk thru the sales department to take my daughter to the restroom, which I was ho More

by Super mom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt L
November 12, 2016

Helpful service Norm was helpful when I came in last week with a transmission issue with my 2015 jeep Cherokee. He made sure my car was serviced in one day with com More

by norway55
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norm ,service center
October 29, 2016

A Refreshing Change of More Than Just the Oil! After a series of bad experiences at Jeep dealerships, today I decided to risk further service dept. disrespect for me and my fortunately trusty Jeep More

by adrastea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
July 28, 2016

Terrible service advise They recommended we get a new radiator For $1500 on a jeep that was barely out of warranty And they want to clean our fuel injector throttle plat More

by Susan
Recommend Dealer
No
Employees Worked With
Justin Reyonolds, Rick Shelton
June 04, 2016

2012 ram 3500 dualy The service at this dodge dealer is second to none. The line mechanics are extremely knowledgeable and take the upmost pride in the worksmanship the d More

by white dually
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee megan Cory and tom, Mike Gerber
March 14, 2016

Its more than a dealership We helped my mom purchase a brand new jeep at Barton/Lithia Jeep in Spokane just before the holidays. Shortly after the purchase, my mom had to take h More

by ChrisBrooks80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant C. and Janell
March 13, 2016

TERRIBLE Experience I bought a brand new 2014 Jeep Grand Cherokee in Late 2013. It broke 25 months later. They couldn’t figure out what was wrong with the car, I have to More

by Saab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Meggie, Zach
December 08, 2015

And you thought their sales dept was bad Another terrible experience at Rairdon's Jeep of Kirkland, but this will at least be the last time... I've been a sales and service customer here sinc More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach W
Dec 28, 2015 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

We are always happy to assist our customers in any way possible to have warranty repairs performed on their vehicles. The end decision as to what repairs to perform and what repairs to not perform are solely at Chrysler's discretion. In RJ's case, the current repair needed is different than repairs performed in the past. The previous repair performed on RJ's vehicle was done as goodwill because his vehicle was out of warranty. As the vehicle is more than 20,000 miles out of warranty, Chrysler will not authorize further repairs.

October 24, 2014

Service Department has been great I took my 2009 Dodge Ram in for service for "check engine" light. It was determined that turbo needed to be replaced, which is covered under the ext More

by Coor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John
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