Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

Express Service Always have great service from this dealership. Staff is always friendly and professional. Very informative on recalls and scheduling service to do th Always have great service from this dealership. Staff is always friendly and professional. Very informative on recalls and scheduling service to do the work necessary to keep my vehicle operating excellent. More

Oil change made easy I was happy to have my service done in a timely manner. It was exactly the estimated time given to me. The service tech was courteous as always. I was happy to have my service done in a timely manner. It was exactly the estimated time given to me. The service tech was courteous as always. More

Quick service Great experience. The service advisor took good care of me and suggested a good way to save $ on future oil changes. Couldn’t be happier. Great experience. The service advisor took good care of me and suggested a good way to save $ on future oil changes. Couldn’t be happier. More

Supercharger replacement in Hellcat Tough one to diagnose, took a couple of visits to get it solved but ultimately they solved it. Service reps were excellent and worked with me through Tough one to diagnose, took a couple of visits to get it solved but ultimately they solved it. Service reps were excellent and worked with me through the issues. Ended up getting a few extra parts replaced as they worked towards the solution but they got it done. These guys are way better than the Bellevue option. More

Safety inspection There’s nothing like feeling safe while driving. I got a new set of tires a couple months a go ( at a different location) and ever since then, my car There’s nothing like feeling safe while driving. I got a new set of tires a couple months a go ( at a different location) and ever since then, my car just didn’t felt right. I thought it was maybe do to just having bigger tires. Last week I took my car to Rairdon’s cause it was due for an oil change, they were kind enough to let me use one of their cars while they were working on mine. After they did a safety inspection they found a couple of things that needed to get fix. Once I got my car back, I couldn’t believe how smooth the drive was! It literally felt like a brand new car. Thank you for always being so reliable :) More

Ryan in service Great service. Ryan got me in and out. Thank for being polite too. It is worth the drive. I like that you will be open Sundays too. Great service. Ryan got me in and out. Thank for being polite too. It is worth the drive. I like that you will be open Sundays too. More

Service Manager disappointing I find the dealership, the service agents, the mechanics and the shuttle driver to be exceptional, so I was perplexed when I waited at the counter to I find the dealership, the service agents, the mechanics and the shuttle driver to be exceptional, so I was perplexed when I waited at the counter to pick up my vehicle while the cashier had stepped away, and the Service manager stayed in her office and didn’t make an effort to assist. I even asked someone to help, he asked the manager, she just said to him that the person would be back shortly. Well I was there in clear view for 10 minutes. When the sole service agent became free, he immediately helped, and I was on my way in 1 minute. The Service Manager should add customer service to her goals for 2019. More

Excellent from the greeting Jordan is excellent. From the moment you hit the door, it is a personalized experience. Very efficient, no heavy up-sell, and they seem to know thei Jordan is excellent. From the moment you hit the door, it is a personalized experience. Very efficient, no heavy up-sell, and they seem to know their customer. More

Phenomenal Service Writer Frankie! First time at Rairdon as I bought a new Jeep Wrangler recently. The service writer Frankie was wonderful and reinforced that we made the right decisi First time at Rairdon as I bought a new Jeep Wrangler recently. The service writer Frankie was wonderful and reinforced that we made the right decision choosing Rairdon for our service needs. Very professional, friendly and knowledgeable. So happy with their service! More

Service department pleasure to work woth Painless warranty work and solving issues with supercharger. Parked the car inside at night to protect it and got the job done. New issue to solve, Painless warranty work and solving issues with supercharger. Parked the car inside at night to protect it and got the job done. New issue to solve, hopefully it goes as easily. More