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Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center
Kirkland, WA
353 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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353 Reviews of Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center
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January 25, 2022
Horrible service department waited 4 hours for oil change and that’s express service. I was told an hour on the phone and no appointment necessary. I came down from Bellingham as this is where I bought the c and that’s express service. I was told an hour on the phone and no appointment necessary. I came down from Bellingham as this is where I bought the car and told I had to get the 1st oil change done there. Manager just gave excuses should’ve jumped in and helped his team. They should have a VIP lane if you bought the car from them. Terrance service department rep. who signed me in was rude from the get go. I will never go back to the service department again. More
by Rene’
Employees Worked With
Terrance
January 23, 2022
Had issue with Jeep on weekend they couldn’t help that day, never even bothered to come out to parking lot to look at it. Ended up making an appointment for three days later. The gal that processed my dro day, never even bothered to come out to parking lot to look at it. Ended up making an appointment for three days later. The gal that processed my drop off was great. The price however was through the roof for a thermostat replacement that included a $150+ assessment fee. Plus’s the cost for the loaner which I don’t recall paying on previous (also overpriced service) visits to that dealership. With todays competition for customers only the young lady who processed my work seemed to care. I will certainly shop around next time. More
by henrysimon123
Employees Worked With
Michelle?
January 21, 2022
Was in the service dept. yesterday, and David Libby did a great job helping me. Got me in exactly when my appointment was scheduled, and addressed every concern I had! great job helping me. Got me in exactly when my appointment was scheduled, and addressed every concern I had! More
by Tnjmcgowan
Employees Worked With
David Libby
January 15, 2022
Meghan in service who has helped keep my RAM eco diesel running perfect for over 100,000 miles has been instrumental in helping with my service, educating and informing me professionally. I couldn't ask fo running perfect for over 100,000 miles has been instrumental in helping with my service, educating and informing me professionally. I couldn't ask for a better service experience and looking forward to working with Meghan for another 100,000 miles. Rairdon us lucky to have such a pro. More
by George Bean
Employees Worked With
Meghan in service.
January 13, 2022
Good service associates but wait times have been long for services. I waited 4 hours for an oil change. I am not upset just wish there was to way give more accurate information when checking in. services. I waited 4 hours for an oil change. I am not upset just wish there was to way give more accurate information when checking in. More
by ZaK
Employees Worked With
Megan
January 10, 2022
Great Job written on my car. It needed an oil change which went smoothly. You also told me that my tires needed replacing. Thanks for everything. which went smoothly. You also told me that my tires needed replacing. Thanks for everything. More
by Gigi
Employees Worked With
Nasreen H. Barak
