Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center
Kirkland, WA
353 Reviews of Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center
I brought my Jeep 4 times to the dealership that I bought it from just for them to tell me nothing was wrong with it. But after call Chrysler and them recommending me to go get a 2nd option so I took it to K it from just for them to tell me nothing was wrong with it. But after call Chrysler and them recommending me to go get a 2nd option so I took it to Kirkland and they were able to fix my issues with my 2021. Great service and took the time for me to explain what my issues were with my Jeep. More
Took car in for one simple issue and wound up with three other findings. Communication was slow in the beginning and initial expectation was far from end results. After day 4 I was finally made aware a loan other findings. Communication was slow in the beginning and initial expectation was far from end results. After day 4 I was finally made aware a loaner car “might” be available. Final pricing discussed over phone was $200 less than what I was presented with when picking up vehicle. The work performed appears to be of good quality but overall experience was far from pleasant. If you have another option for maintenance, use it. More
MY SERVICE-ADVISOR Meaghan Mansfield is the BEST! Meaghan KNOWS AUTOMOBILES, SHE CARES for the CUSTOMER/GUEST &: is GENUINE with each TASK, CORRESPONDENCE &: ALWAYS has a SMILE! PLEASE THANK HER Meaghan KNOWS AUTOMOBILES, SHE CARES for the CUSTOMER/GUEST &: is GENUINE with each TASK, CORRESPONDENCE &: ALWAYS has a SMILE! PLEASE THANK HER &: HER SERVICE-ADVISOR- &: PARTS-DEPARTNENT PEERS WHOM MAKE IT WORK. More
Meaghan provided excellent service for my vehicle. Particularly like that her team found a number of service items that needed attention that I hadn't come in for because of COVID. I had not asked her Particularly like that her team found a number of service items that needed attention that I hadn't come in for because of COVID. I had not asked her to do a complete inspection; her team did it on their own. Thanks! More
Dave my service adviser was fine. But good god doesn’t anybody drive the car? The car’s tires were filled 42 psi, 41psi, 44 psi, 41 psi. I asked them to check the air in tires didn’t But good god doesn’t anybody drive the car? The car’s tires were filled 42 psi, 41psi, 44 psi, 41 psi. I asked them to check the air in tires didn’t think it would be so difficult for Rairdons. I live downtown Bellevue drive 15 miles Round trip to get to you for a simple oil change. Tell me again, why did I buy my Cherokee from you? J More