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Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center
Kirkland, WA
357 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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357 Reviews of Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center
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April 03, 2023
My Jeep was having transmission problems. I got right in, worked with Alissa who was awesome, turned out it was a software issue, which was way less expensive than I expected! Got my Jeep b I got right in, worked with Alissa who was awesome, turned out it was a software issue, which was way less expensive than I expected! Got my Jeep back quickly. Very happy camper! More
by LindaB
Employees Worked With
Alissa in Service Dept.
March 12, 2023
The purpose of the visit was when driving at freeway speeds and going over ruts and or expansion joints vehicle exhibits death wobble. they determined what the problem is and have ordered the parts need speeds and going over ruts and or expansion joints vehicle exhibits death wobble. they determined what the problem is and have ordered the parts needed to fix it.Meaghan explained it very clearly to me and was told the part was on back order and could be 45 days or longer very happy working with Meaghan.Thank you and her for the help. More
by randojill01
Employees Worked With
Meaghan Mansfield
January 04, 2023
8 minutes ago NEW Service department does not know what they are doing and when I tear into my dodge if there is more wrong than a gasket will prove that even tho I am a woman I know what I am talking abou they are doing and when I tear into my dodge if there is more wrong than a gasket will prove that even tho I am a woman I know what I am talking about More
by eleanorebrooks
Employees Worked With
Service department
December 21, 2022
My experience is with Rairdon CDJR’s service department. I don’t have high expectations when it comes to dealership service. So I was extremely surprised by how great Rairdon’s team is. In total, I interact I don’t have high expectations when it comes to dealership service. So I was extremely surprised by how great Rairdon’s team is. In total, I interacted with 5 people there, and everyone was helpful and friendly. Seeing how busy they were, with phones ringing off the hook while up to their necks with vehicles and customers, it’s really commendable that they all seemed to be keeping their cool and positivity. Great folks to work with. The department itself is clean, tidy, and organized. They seem to have a good efficient system working. Look: this isn’t a fancy dealership, or a large one. The showroom itself is nearly claustrophobic in size, but the service area is nicely laid out. And I just got my vehicle back yesterday… if there are still problems, I might change my tune. But first impressions matter quite a bit, and this place made a great one. Thanks to Cam, Mohammed, and the rest of the team for making this whole experience work so well. If this is what I can expect in the future, it’s definitely worth the trek across the bridges. More
by wally
Employees Worked With
Cam and Mohammed
December 13, 2022
They replaced 2 defective recalls and yet blamed my battery for the defective parts that were on recall. So they made 290$ fir a batter and then 225$ for the diagnostic charge, which would of been mo c battery for the defective parts that were on recall. So they made 290$ fir a batter and then 225$ for the diagnostic charge, which would of been mo charge if the defective recalls were not the cause. A pack of liars and on top if that they were extremely condescending voice tones because I brought the jeep there to get the recall parts replaced. Mean as xxxx in the phone. A huge thumbs down. More
by Kimloriet
Employees Worked With
Mehghan
