Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

8 minutes ago NEW Service department does not know what they are doing and when I tear into my dodge if there is more wrong than a gasket will prove that even tho I am a woman I know what I am talking abou they are doing and when I tear into my dodge if there is more wrong than a gasket will prove that even tho I am a woman I know what I am talking about More

My experience is with Rairdon CDJR’s service department. I don’t have high expectations when it comes to dealership service. So I was extremely surprised by how great Rairdon’s team is. In total, I interact I don’t have high expectations when it comes to dealership service. So I was extremely surprised by how great Rairdon’s team is. In total, I interacted with 5 people there, and everyone was helpful and friendly. Seeing how busy they were, with phones ringing off the hook while up to their necks with vehicles and customers, it’s really commendable that they all seemed to be keeping their cool and positivity. Great folks to work with. The department itself is clean, tidy, and organized. They seem to have a good efficient system working. Look: this isn’t a fancy dealership, or a large one. The showroom itself is nearly claustrophobic in size, but the service area is nicely laid out. And I just got my vehicle back yesterday… if there are still problems, I might change my tune. But first impressions matter quite a bit, and this place made a great one. Thanks to Cam, Mohammed, and the rest of the team for making this whole experience work so well. If this is what I can expect in the future, it’s definitely worth the trek across the bridges. More

Nice online scheduler, get service wo appointment, do a good job, the service rep was helpful and nice good job, the service rep was helpful and nice More

Fast work; service technicians have always listened to and addressed my concerns. Waiting area is decent and like the lack of appointments. and addressed my concerns. Waiting area is decent and like the lack of appointments. More

I have an excellent experience there. They knew what they were doing and were ahead of schedule on the work They knew what they were doing and were ahead of schedule on the work More

Great service from start to finish. Highly recommend. Service department really cares about your vehicle Highly recommend. Service department really cares about your vehicle More