Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

Service department is not honest! And were unable to fix problem. Claimed codes to be in truck, there was no mention of codes from tech in paper work I received. Or that there was oth And were unable to fix problem. Claimed codes to be in truck, there was no mention of codes from tech in paper work I received. Or that there was other or if any issues! Had truck looked at by another Dealer. No codes found and had truck fixed in a few minutes…… while I watched there every move. They also didn’t put dash back to gather correctly and greasy finger prints all over the dash! Beyond pissed with Rairdon’s Dodge of Kirkland Will be going to better Business Bureau for further actions More

April was fantastic, kept things quick and simple with our service. Absolutely would recommend this dealership & April to assist you with your Dodge/Jeep/Chrysler needs. our service. Absolutely would recommend this dealership & April to assist you with your Dodge/Jeep/Chrysler needs. More

We recently had our car serviced by Jeep Rairdons in Kirkland. Meagan is by far the most knowledgeable and helpful service representative we’ve ever worked with. Thank you for the duck to add to my coll Kirkland. Meagan is by far the most knowledgeable and helpful service representative we’ve ever worked with. Thank you for the duck to add to my collection. 😊 More

Even though I’ve had ongoing problems with my Jeep Grand Cherokee, April’s customer service has been nothing short of outstanding. She is always professional, responsive, and genuinely committed to helping Cherokee, April’s customer service has been nothing short of outstanding. She is always professional, responsive, and genuinely committed to helping resolve any issues I bring in. April takes the time to clearly explain the service process, follows up promptly, and makes me feel like my concerns are heard and valued. No matter how frustrating the situation with my vehicle gets, she remains patient, courteous, and proactive in finding solutions. April has an above-and-beyond approach to customer service and is truly an asset to the service department. Review for April in the Service department, not a review for the dealer or service dept it self. More

Vivienne was very personable and fully explained the time and maintenance our vehicle was getting. Our regular service advisor was off today, but Vivienne stepped up to the plate and not only met, but surpas and maintenance our vehicle was getting. Our regular service advisor was off today, but Vivienne stepped up to the plate and not only met, but surpassed our customer service expectations. She and your service staff is the reason we always choose Rairdon’s Kirkland. Thank you, Vivenne! More

Outstanding Experience at Rairdon's of Kirkland I can't say enough great things about Rairdon's of Kirkland. The work they've done on my Jeep has been excellent, and the service is consistently top-n can't say enough great things about Rairdon's of Kirkland. The work they've done on my Jeep has been excellent, and the service is consistently top-notch. April Callahan, our amazing service advisor, makes every visit a joy. She's upbeat, knowledgeable, and truly goes above and beyond. Her positivity sets the tone for the whole dealership. Every staff member we've met has been friendly, professional, and helpful. Highly recommend this dealership for anyone seeking exceptional service and care. More

John was great in the service area. I would highly recommend coming to this dealership! I would highly recommend coming to this dealership! More

Over the years, my wife and I have dealt with Rairdon in Kirkland, even purchasing a Ram truck. Their Maintenance department, notably Vivivienne our last need for repairs, has always been caring. When we Kirkland, even purchasing a Ram truck. Their Maintenance department, notably Vivivienne our last need for repairs, has always been caring. When we needed transportation or loaners, accommodations were provided. Since all vehicle eventually needs repairs, it's nice to have a place where trust can be built. Thanks. More

Excellent customer service. Passing through , I was scheduled quickly. Checking in and out with Jeffery was quick and professional. Passing through , I was scheduled quickly. Checking in and out with Jeffery was quick and professional. More