Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville - Service Center
Arlington, WA
164 Reviews of Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville - Service Center
Damascus was extremely helpful in explaining what the code meant for the auxiliary battery not working. I got a ride home, then back to dealer when van was ready. Code was reset. Van was redriven to test code meant for the auxiliary battery not working. I got a ride home, then back to dealer when van was ready. Code was reset. Van was redriven to test it. No code coming up now on dash. Damascus did say the auxiliary battery will need replacing when the code symbol Comes on again. The auxiliary battery drains the Main battery. Fortunately the dealer has the auxiliary batteries in stock. More
Mike was very helpful in assisting me with ordering car parts and then facilitating the installation of the parts. My car looks brand new and I'm so pleased with the results! parts and then facilitating the installation of the parts. My car looks brand new and I'm so pleased with the results! More
Every time I bring my truck in to the dealership at Rairdon, I know they are going to do what they need to do to make sure the job is done right! Damascus and his team are absolute professionals that Rairdon, I know they are going to do what they need to do to make sure the job is done right! Damascus and his team are absolute professionals that make the experience quick and easy. Damascus goes to bat for me and makes sure that if it’s something that is covered, I don’t have to pay extra to keep my truck running. I don’t look forward to things going wrong, but if they do, I know I’m covered and I have nothing to worry about. Thank you very much, team! More
I took my new Ram in for a service issue and Tony my service writer went the extra mile to make sure my issue was resolved. We went for a test drive and the problem popped up again. He immediately resea service writer went the extra mile to make sure my issue was resolved. We went for a test drive and the problem popped up again. He immediately researched my issue further at his workstation and found I needed a software update. Most service writers would have tried to send me on my way without making sure I, the customer, was taken care of. Leaving me with bringing my truck back again. The only reason I gave this dealer 4 stars is because there is no loaner car program. They do have a shuttle but the hours they run, do not work for me.and my schedule. As far as Tony’s rating in service? 5 stars! More
Took my 2010 ram 3500 into this dealership to have a P0601 code checked which was a ECM CHECSUM which affects the ECM, was told it had a different code, after taking truck to a different dealership they P0601 code checked which was a ECM CHECSUM which affects the ECM, was told it had a different code, after taking truck to a different dealership they confirmed it was the P0601 Code, they gave me a copy of all codes that were showing and there was No Code that Rairdon’s had said, These People are Crooks! Will Never Go There Again, I have contacted the BBB AND REPORTED THEM! More