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Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville
Arlington, WA
426 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 426 reviews
January 23, 2026
If you see a sudden flood of generic 5-star reviews, be warned: this dealership appears to be burying valid safety complaints. We trusted this service department with our 2023 Pacifica Hybrid right before warned: this dealership appears to be burying valid safety complaints. We trusted this service department with our 2023 Pacifica Hybrid right before a major cross-country family move. Throughout 2025, my wife called three separate times to report a check engine light that would cycle on and off. Each time, the service team dismissed her over the phone as a "system glitch," refused to run a scan, and sent us on our way. When I later asked why there were no notes in the system regarding her calls, their excuse was that "all three people she spoke to don't work here anymore" so they couldn't verify her story. That is not an excuse; that is a confession of a broken management system. The result of this negligence? On January 1st, the issue escalated exactly as we feared. We were left stranded on the side of the interstate with a toddler and pets, facing a "Stop Safely" shutdown thousands of miles from home. A competent dealer in Florida immediately diagnosed the issue (Code P0A43) and confirmed the transmission required a full internal rebuild. A defect that Marysville missed while the vehicle was still safe at home. Sending a family out on a cross-country drive with an unresolved EV system failure is negligent. Do not trust this dealership service department! More
by flipsyd808
Employees Worked With
January 10, 2026
Excellent service. Follow directions print your work that need to be do to car. Two diagnostic was done on the car. Follow directions print your work that need to be do to car. Two diagnostic was done on the car. More
by tampathaking
Employees Worked With
January 05, 2026
Was nice to be there. Personal there are great. Just in for oil change. Everything went well. Enjoyed talking with them. Will be back for more. Personal there are great. Just in for oil change. Everything went well. Enjoyed talking with them. Will be back for more. More
by hazmatlead1
Employees Worked With
January 02, 2026
Needed 2nd key fob, it was ordered and had me out the door all programmed in less than 30 min. Awsome service! door all programmed in less than 30 min. Awsome service! More
by westcoastdev57
Employees Worked With
December 23, 2025
Great service Great service man Noel. Was in at 0815, service done less than one hour.Thumbs up Was in at 0815, service done less than one hour.Thumbs up More
by TURBOSAW55
Employees Worked With
