Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville

Had a great experience getting my 2021 Ram 2500 serviced last weekend. They were able to get me in early and I was back on the road in no time. last weekend. They were able to get me in early and I was back on the road in no time. More

Very nice staff in service department and very helpful whe taking care of my vehicle whe taking care of my vehicle More

Saying our experience was the worst it’s an understatement. I contacted the dealership Sunday afternoon, looking for a specific vehicle. I was offered one that met expectations. They confirme understatement. I contacted the dealership Sunday afternoon, looking for a specific vehicle. I was offered one that met expectations. They confirmed it was in stock and emailed me videos of the vehicle, which was was available. We arranged a meeting on Monday morning. Prior to arriving to the meeting, I emailed Brandon R. ( sales manager) to let him know I was on my way so they would have the vehicle ready upon my arrival. Brandon replied to email confirming my appointment. I commuted an hour to the dealership and upon my arrival , I was greeted by Brandon and he introduced me to a salesman that was going to show me the vehicle, but this vehicle was nowhere to be found. I was later informed that the vehicle had been sold yesterday. I completely feel that I was lured by unethical business practices and zero transparency! I expressed my frustration, anger , and dissatisfaction. As a business owner my time and my costumers time are valuable. This is something this place should teach their employees. Respectfully, — A disappointed customer More

As a long time mopar owner- we have worked with rairdon’s for years now, and their customer service gets worse each time. It is to the point where we will be taking our five cars to a different dealership. T for years now, and their customer service gets worse each time. It is to the point where we will be taking our five cars to a different dealership. They do not respect their young customers nor their requests. When asked if I wanted a specific service, I denied it multiple times… only for them to go and do it. When confronted about the unrequested tire rotation, they had no answer for their incompetent mistake. They up charge an insane amount on an oil change that should be no more than $100. The service department is awful to work with, does not listen, nor contacts you when your car is ready. More

Did a great job getting me back on the road. Gave a loaner, just waiting on parts which the dealer can’t control. Gave a loaner, just waiting on parts which the dealer can’t control. More

I have been w Rairdon’s of Marysvile on Smokey Point Drive for 12years. My experience has been Superb Service w all areas of the dealership. The service department is top notch and mainly due to the ove Drive for 12years. My experience has been Superb Service w all areas of the dealership. The service department is top notch and mainly due to the oversight of Damascus. Damascus is very thorough, covers and answers any questions or concerns a customer may have. He goes the extra mile to make sure a customer is completely satisfied and happy w the service. More

They really like to talk down to people here, would not recommend this dealership, just go to Honda up the street much better service recommend this dealership, just go to Honda up the street much better service More

Great team. Easy buying experience and excellent customer service. I would highly recommend giving them your business. Easy buying experience and excellent customer service. I would highly recommend giving them your business. More

25 years valued customer satisfaction untill recently. Disappointed to wait over 4wks car repair due to Strike. Handed keys and was told to go find my own car that was nowhere to be found. Parts lady took Disappointed to wait over 4wks car repair due to Strike. Handed keys and was told to go find my own car that was nowhere to be found. Parts lady took my keys, walked to the back and drove my car to me. Sometimes it takes a real woman to do a mans job. Thank you for your service. ~Shelly Schweigert More

Excellent customer service! Jason Medlin was awesome to work with! Enjoyed my experience, no hard push to purchase a car. Everything went smooth from beginning to end. Jason Medlin was awesome to work with! Enjoyed my experience, no hard push to purchase a car. Everything went smooth from beginning to end. More