Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville

Service department has great customer service always willing to help polite and they get the repair done correctly willing to help polite and they get the repair done correctly More

I am very pleased with the service the personal is very professional and very spoken with instructions I am very grateful with service I received thank you.. professional and very spoken with instructions I am very grateful with service I received thank you.. More

Great service, Nice and friendly people, the work gets done in a timely manner. 10 on the satisfaction scale. done in a timely manner. 10 on the satisfaction scale. More

Wonderful service and friendly staff overall. Mike Knight is a really fantastic high level manager and I can’t say enough about his customer service and support. Mike Knight is a really fantastic high level manager and I can’t say enough about his customer service and support. More

The service is great and the staff is always knowledgeable and helpful. Not always easy to get in for service without a long wait. knowledgeable and helpful. Not always easy to get in for service without a long wait. More

I really like the service Was easy to negotiate the trade Jim was a good salesman trade Jim was a good salesman More

Good communications and follow up. Price of service items was within the estimate quoted. Auto was available on time. Price of service items was within the estimate quoted. Auto was available on time. More

John the service manager went well above and beyond in dealing with my truck. Thank you John dealing with my truck. Thank you John More

Initially this dealership was very polite, responsive and had a good selection . That said, I am dissatisfied with my experience when dealing with the sales rep and the sales manager once paperwork began had a good selection . That said, I am dissatisfied with my experience when dealing with the sales rep and the sales manager once paperwork began to get signed. As part of the sale, I had requested a limited service plan to be “included” with the sale, only to find that they wanted to sell me the service plan at an additional 5k to the purchasing price. This was right after the sales manager told the sales rep to “make him a deal! We will set you up” expecting for effort on their side as I had not tried to haggle the price with them (hindsight, I should have). After paperwork began to get signed they needed a few days to detail the vehicle and address some requests , but the sales rep had poor communication about the pickup time /date, however he was was very apologetic. 4 days after signing paperwork I finally received the vehicle and I inquired that all fluids have been serviced and topped off. The sales rep said it had been as part of their safety inspection but later found that they either lied or forgot to reset the computer as it showed 24% oil life. The vehicle also had less than a quarter tank of gas which seemed a bit cheap given the frustration in the whole buying process. I would not recommend the dealership based on my experiences alone. More

I’ve always been satisfied with the quality of service I receive at the dealership. The wait time is standard and the waiting area is always clean. receive at the dealership. The wait time is standard and the waiting area is always clean. More