Rainier Dodge

Rainier Dodge Olympia treated both my brand new vehicle & myself adversely by the Sunday/Monday team & by the owner's son. It was not ok. My new vehicle was damaged by their detailer & I was insulted & gasli myself adversely by the Sunday/Monday team & by the owner's son. It was not ok. My new vehicle was damaged by their detailer & I was insulted & gaslit about it. Also concerns for strange noises & a part missing was not addressed by anyone of both teams I dealt with, given different possibilities of why, which was confusing & disappointing. They didn't even try to get to the bottom of my concerns, to include the owner's son giving false reasons as I later called Dodge HQ to look up my vin# & they said they had no idea what he was talking about so I was blatantly lied to. I was gaslit about the damage done by their detailer's abrasive brush & filthy barbaric machine a new car has no reason to be put through. I will never trust this dealership in the future & am very shocked, disappointed, & can only hope my horrible memory of buying a new car for the first time in my life can be rubbed out by professional detailing Rainier Dodge Olympia refused to pay for, even though their dealership CAUSED it. Shame on them. More

Great job ! They take very good care of their customers. I will continue to return for future needs. They take very good care of their customers. I will continue to return for future needs. More

Kim Riffe in the service dept is excellent. He will keep me coming back due to his competence and knowledge. He will keep me coming back due to his competence and knowledge. More

I didn’t feel pushed to buy a car, very friendly experience and felt like I was respected completely, definitely willing to do more work with them in the future! experience and felt like I was respected completely, definitely willing to do more work with them in the future! More

Great service and very customer friendly. Clean, well stocked, happy with their service department. Dion is very good Clean, well stocked, happy with their service department. Dion is very good More

Rainer Dodge has great customer service. Very professional salesman particularly Brandon Jones. I most definitely would recommend my family and friends to purchase a vehicle from Rainer Dodg Very professional salesman particularly Brandon Jones. I most definitely would recommend my family and friends to purchase a vehicle from Rainer Dodge. More

Can’t say enough good things about this place! Brandon was great and answered all my questions I had about different vehicles. Super helpful and nice! Brandon was great and answered all my questions I had about different vehicles. Super helpful and nice! More

My car buying experience was an enjoyable experience! Oh crap!!! Did I just say that??!!? I have never been a fan of the “car buying experience”!! However, everyone at Rainier Dodge was very friendly and Oh crap!!! Did I just say that??!!? I have never been a fan of the “car buying experience”!! However, everyone at Rainier Dodge was very friendly and helpful. Tods Bailey is/was the salesman that made the whole experience easy!!! If fact, he made it so easy I bought two challengers!! As a representative of Rainier Dodge I would rate him as 20 out of 10!!! And I would definitely buy from him again!!! Thank you Tods!! BTW, he deserves a raise!!!!😎 More

Great team, friendly and helpful. Top quality service performed on my vehicle and was in and out on time. Top quality service performed on my vehicle and was in and out on time. More

There always good about making sure my truck gets right in on the scheduled appointment time and getting me in and out quickly. The service department is always smiling and willing to answer all my questi in on the scheduled appointment time and getting me in and out quickly. The service department is always smiling and willing to answer all my questions. More