Rainier Dodge
Olympia, WA
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I've been pleased with the work I've had done at Rainier Dodge service. The work has been high quality and they've been good at communicating and keeping me updated and have made their best effort to get re Dodge service. The work has been high quality and they've been good at communicating and keeping me updated and have made their best effort to get repairs made as soon as possible when time was critical for me. More
Excellent service. Very friendly and professional. The workmanship was high quality and completed on time. I was given a ride home and back which made it very convenien Very friendly and professional. The workmanship was high quality and completed on time. I was given a ride home and back which made it very convenient. More
Appointment was to troubleshoot/repair a clicking noise apparently from driver side front wheel well. No apparent mechanical problem...suspect noise was coming from transmission. Did a "re-learn" process apparently from driver side front wheel well. No apparent mechanical problem...suspect noise was coming from transmission. Did a "re-learn" process on transmission. Noise no longer present. More
Service department is a scam, went in for a free oil change on my 2022 ram 2500, needed fuel filters changed at the same time. Was quoted $169.99 signed the estimate they came back once the service was change on my 2022 ram 2500, needed fuel filters changed at the same time. Was quoted $169.99 signed the estimate they came back once the service was done and tried to charge me over $500 dollars. Saying their estimate doesn’t include parts. I will never get anything done at this place again and will actively tell people to stay away they will scam you. More
I bought a new '23 Ram Laramie from Rainier Dodge of Olympia last Tuesday. The salesman really pumped up the towing ability. When I took it to get the parts to tow, no one recoginized bracket that was s Olympia last Tuesday. The salesman really pumped up the towing ability. When I took it to get the parts to tow, no one recoginized bracket that was supplied with the truck. Come to find out that the truck was not outfitted with a hitch capable of towing standard style trailer. When I discuss this with the manager after a parts employee figured out the incorect hitch was outfited on the truck, they refused to even discuss this issue with me. Thier resolution was to offer me 10% discount on the very expensive parts to install the appropiate towing hitch and no discount on their labor even. Furthermore the salesman blatently lied to his supervisor regarding our converstaion to discredit my complaint. If I could do it over again I would not shop here and potentially not even any Dodge dealership. Extremely frustrating experience and feel complete taken advantage of. More
All but 1 dealer so far in my search has contacted me after I reached out to them. This dealer is less than 10mi away. Business must be real good. I will never reach out to them again. after I reached out to them. This dealer is less than 10mi away. Business must be real good. I will never reach out to them again. More
Great group of people at rainier dodge . Always ensuring the needs of the individual are met. Rob Wiggins goes above and beyond to help a customer Always ensuring the needs of the individual are met. Rob Wiggins goes above and beyond to help a customer More