Rainbow Northshore GMC - Service Center

Rear tail lights and battery I made an appointment for 9 am on Tuesday July 16, 2019 and checked in by 9:15. I left my car there to have the rear tail lights checked, the tire pre I made an appointment for 9 am on Tuesday July 16, 2019 and checked in by 9:15. I left my car there to have the rear tail lights checked, the tire pressured indicator checked, and the battery checked. I also requested an oil change and tire rotation. My car was not ready by 5 pm. If fact when I called at 4:30 they had not even worked on it. I believe they worked on cars of customers that were waiting because the waiting room was full. They called the next morning by 8 am to tell me what service was needed. I authorized the service and my car was ready by 10 am. I was disappointed my car was not ready on the same day. There have been other times when my car was not ready because they were waiting for a part. But I was always called and offered a rental. I should have been called this time too. But I would think making an appointment would assure your car being looked at the same day. More

Friendly service The staff at rainbow buick were friendly and efficient. They kept me updated throughout the time my vehicle was being serviced. Getting a loaner vehic The staff at rainbow buick were friendly and efficient. They kept me updated throughout the time my vehicle was being serviced. Getting a loaner vehicle was no problem. More

Oil change and tire rotation Phoned for an appointment and got one the same day. The vehicle was services in a timely manner while we waited. Everyone was very friendly and very Phoned for an appointment and got one the same day. The vehicle was services in a timely manner while we waited. Everyone was very friendly and very courteous and made us feel welcome. We appreciate the service we receive from the location and have been using them for several years. We would recommend them to anyone. More

Good service Serviced vehicle quickly called them and they were able to work me in one afternoon.. always have a good experience with rainbow which is why I use t Serviced vehicle quickly called them and they were able to work me in one afternoon.. always have a good experience with rainbow which is why I use them More

Service call Had a noise coming out of the rear. The detected the problem and told me it it would be repaired that after noon. I was. Had a noise coming out of the rear. The detected the problem and told me it it would be repaired that after noon. I was. More

Best service ever! This service department goes above and beyond to make my service experience the best ever. They get it right every time with excellent customer servi This service department goes above and beyond to make my service experience the best ever. They get it right every time with excellent customer service. I bring my truck there for every service. More

Oil change and Warranty work Everything done in a timely manner. Called me inform me when car is ready. Very polite when I picked up my car. Part ordered that wasn’t in stock and Everything done in a timely manner. Called me inform me when car is ready. Very polite when I picked up my car. Part ordered that wasn’t in stock and will call me when it comes in. More

Excellent service and communication Vince, Joe and Fred are always excellent and very helpful. All the rest of the staff are friendly and kind . I appreciate how they make it so convenie Vince, Joe and Fred are always excellent and very helpful. All the rest of the staff are friendly and kind . I appreciate how they make it so convenient More

Great Service on warranty work Fred is to be commended for being so accommodating and handling a software fix for my 2018 Lacrosse transmission/gear shift issue. Great Job guys. !! Fred is to be commended for being so accommodating and handling a software fix for my 2018 Lacrosse transmission/gear shift issue. Great Job guys. !! More

Great Service Experience Mr. Joe always takes good care of me and my vehicle. This dealership is always ready for me and my vehicle when I arrive. They waste no time in taki Mr. Joe always takes good care of me and my vehicle. This dealership is always ready for me and my vehicle when I arrive. They waste no time in taking my vehicle and performing the service. The service is always done quicker than I expect, and I receive a very thorough report. More