Rainbow Northshore GMC - Service Center
Covington, LA
396 Reviews of Rainbow Northshore GMC - Service Center
Oil Change, Tire Rotation and recall I scheduled an appointment online to have my oil changed, tires rotated and recall addressed and was in and out in an hour. Fast courteous service. I scheduled an appointment online to have my oil changed, tires rotated and recall addressed and was in and out in an hour. Fast courteous service. More
Tire placement for GM requirements They were quick with replacement of tire and made the experience excellent! Were focused on getting me and taking care by searching for replacement t They were quick with replacement of tire and made the experience excellent! Were focused on getting me and taking care by searching for replacement tire that was right for my GMC lease agreement. Great service department with everyone involved in getting job done...Thanks for some more great service again! More
Accommodating Despite bring my vehicle back multiple times for the same issue, I find that GMC Rainbow Northshore, more specifically Fred has been very accommodatin Despite bring my vehicle back multiple times for the same issue, I find that GMC Rainbow Northshore, more specifically Fred has been very accommodating. Fred provided great comfort in assuring me that my vehicle would be taken care of and that the problem would be corrected. More
Great Job!!!! Had to have my Truck Serviced the other day. They had me in and out in the time expected. It did take a while but my Air Conditioner Compressor was ba Had to have my Truck Serviced the other day. They had me in and out in the time expected. It did take a while but my Air Conditioner Compressor was bad. Thank God I had bought extended Warranty when I bought my truck. It cost me nothing to have it replaced. Keep up the good work. I would like to commend the person checking me out. I think her name is Kim. She was very nice and helpful and was smiling and looked like she really loved her job. More
Great Service Experience They were ready for me when I arrived. They got me in and out in under an hour. They also checked what ended up being an emergency brake cable that They were ready for me when I arrived. They got me in and out in under an hour. They also checked what ended up being an emergency brake cable that we thought was odd under the vehicle. Their website specials are very reasonably priced. More
Great Service! In and out real quick for warranty work and to look at noise in the wheel. They were so fast I should have just waited at the dealership! Highly recom In and out real quick for warranty work and to look at noise in the wheel. They were so fast I should have just waited at the dealership! Highly recommend! More
Great experience From moment truck was there, Andy handled everything quick and professionally. Really did a great job. I wouldn’t hesitate to bring my truck back if I From moment truck was there, Andy handled everything quick and professionally. Really did a great job. I wouldn’t hesitate to bring my truck back if I need to in the future More
Superb Customer Service I would give a rating "10" stars if possible. Service providers are professional and provide detail information regarding repair work. Service is co I would give a rating "10" stars if possible. Service providers are professional and provide detail information regarding repair work. Service is completed in a timely fashion and I am kept up to date with progress of job. Employees are friendly and engaging. I feel confident that my vehicle is well taken care of. More
Service Experience Service wait time too long for oil change and rotation. Would like to see improvement. Don’t think Dealer is large enough for the volume of customers. Service wait time too long for oil change and rotation. Would like to see improvement. Don’t think Dealer is large enough for the volume of customers. More
Repairs My truck was having issues like it didn’t want to get gas the service dept checked everything out and turned out it was the plug. They changed the plu My truck was having issues like it didn’t want to get gas the service dept checked everything out and turned out it was the plug. They changed the plug wires and tightened everything up! And then didn’t even charge us. It was such a blessing for us because my husband is diagnosed with Stage 3 colon cancer was pretty much helpless in this situation of fixing his wife’s vehicle! The service department was very accommodating and as always Mr Fred made the process go smoothly! More