Rainbow Northshore Buick GMC - Service Center

The staff was Very friendly and everything was done in a timely manner. The waiting room was very clean. timely manner. The waiting room was very clean. More

Always friendly and professional. They are an excellent service department with customer service. I drive 45 minutes to get my car serviced there. They are an excellent service department with customer service. I drive 45 minutes to get my car serviced there. More

The staff from the office ladies to the young man who worked on my car were friendly, helpful and gave me confidence in their abilities. I was very pleased. worked on my car were friendly, helpful and gave me confidence in their abilities. I was very pleased. More

they were very helpful on knowing about warranty services ms Singapore was did her job services ms Singapore was did her job More

Poor Service, they forgot to tighten my air filter on my December visit and it caused issues, that I had to pay for myself. Not including the time I watched there techs drinking beer in the shop while worki December visit and it caused issues, that I had to pay for myself. Not including the time I watched there techs drinking beer in the shop while working on cars. More

Joel Miller has done an exemplary job as my service advisor. I would recommend Rainbow GMC for service needs. advisor. I would recommend Rainbow GMC for service needs. More

Terrible communication with service staff and their manager! I told her, in front of other customers, that I would handle the "ripped up" air filter they brought out to show me along with my rear brak manager! I told her, in front of other customers, that I would handle the "ripped up" air filter they brought out to show me along with my rear brakes and they still proceeded to replace a $12 air filter with a charge of $30 for a new one and charged $55.00 labor for something that takes 5 minutes.... and again, after I said I would do it myself! When I emailed the manager his staff lied and said 3 of them heard me say replace the air filter so there was nothing he can do and stood up for the new staff and not the customer. If that were so, why didn't they replace the brakes as well since it was said all in one sentence? Pitiful communication! More

Friendly people with quick service. He also help me another problem with my front seat. Thanks. He also help me another problem with my front seat. Thanks. More

Service is wonderful as always! They got my oil change quick and efficiently and had me in and out! They got my oil change quick and efficiently and had me in and out! More

I love this company! The staff are always family when you walk in the door. Excellent service, amazing prices, and the coffee is always hot! The staff are always family when you walk in the door. Excellent service, amazing prices, and the coffee is always hot! More