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Rainbow Northshore Buick GMC - Service Center

Covington, LA

4.2
383 Reviews

383 Reviews of Rainbow Northshore Buick GMC - Service Center

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June 27, 2024

Advisor ensured all service details were covered. ...waited, and was in.and out in just an hour....better than oil change stores and included a tire rotation...great experience, as always 👍 More

by LSU_FAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather (I think)....great female service advisor
June 12, 2024

Great service. However the service prices are going up like everything else. I want to stay with rainbow but if prices keep going up I will have to check other ser More

by terrydufresne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Expressed a battery cable issue and coolant leak. Both were dismissed with little diagnosis of any at all. Still having the same issue. GMC said if it continued to happen they would wave some fee’s t More

by SEANORTIZZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Service was quick and efficient. Ms. Sena was pleasant, as usual, and way very informative. More

by PAMELAE350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sena Spinks
May 13, 2024

Professional, courteous, listen to your request, nice atmosphere and clean. Delivered when promised. Staff works well together. More

by TZTOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

1000% better customer service than in the past. Keep it up. Called, took me right away, I was in and out in an hour More

by CNSNS721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Great service department! Sales department is great! Bodyshop is great too! I love my Buick! More

by terrydufresne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

great service from all i can tell, I'll be using Rainbow to keep my baby serviced from now on. Very good company. The ladies (one named Heather, didn't catch the casier's name) were both very thorough in More

by JJEZZABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, and the lady in the cashier office-I didn't catch her name but I will the next time i visit.
April 04, 2024

I was shocked when I got my bill for $102 for an oil filter change and to rotate my tires.Last time I paid $67 for the same service in 8/23. Guess I better look around for a more reasonable repair shop. More

by LEL46
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Demi
March 18, 2024

Everyone treated me great. I dealt with Brandon. He was very helpful. I would definitely do business with them again More

by tdgentry62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
2
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