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Rainbow Luxury Imports - Service Center

Covington, LA

4.7
121 Reviews
Call Service Center (877) 431-6659

121 Reviews of Rainbow Luxury Imports - Service Center

Sort by
August 15, 2023

Great customer service without Long waits for service to be performed. My car is clean and properly repaired when it is returned to me. More

by KERRYLOYACANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Piglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Rainbow Luxury Imports responded

Thank you very much for the great review Kerry. We appreciate your business and look forward to your next visit.

August 04, 2023

I definitely recommend this store. Brazilian greetings, Sr Tonny. Thank you for your attention and help with my outlander. More

by Giovanni Ludwig
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Piglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curran Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Rainbow Luxury Imports responded

We appreciate your business and the kind review!

July 19, 2023

The service was friendly, Helpful, and Quick. My family and I Would most definitely go back More

by Brim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Piglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Rainbow Luxury Imports responded

We appreciate the great review and thank you so much for your business. We look forward to seeing you again and meeting your family and friends.

July 11, 2023

Seems to be self center and not customer oriented. Why advertise an app and not use it. More

by ALABUE1973
Recommend Dealer
No
Employees Worked With
Tommy Piglia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Rainbow Luxury Imports responded

We apologize that you feel you had an unpleasant experience.

June 07, 2023

Mr. Tommy is the best! He is always so very helpful and knowledgeable! Thanks for always taking care of me! More

by SHELSPEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Piglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Rainbow Luxury Imports responded

We appreciate the review and the 5 stars. We look forward to your next service visit!

May 24, 2023

Rainbow found and fixed the problem in a timely manner! Great guys! I would recommend! More

by MELLIOTT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Guillot Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don McGinnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Treser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Piglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Kadak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curran Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LJ Guillot, Taylor Sharp
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Jun 20, 2023 -

Rainbow Luxury Imports responded

We definitely appreciate your business and your recommendation! Looking forward to your next visit

May 23, 2023

Service was great, job was done in very timely fashion and will definitely go back More

by DELINDAMARCOTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Piglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Rainbow Luxury Imports responded

Thanks for your business Delinda. It was a pleasure working with you and we look forward to your next visit

May 16, 2023

A lot lacking in the professionalism and how to speak to customers. And the way h More

by Tm
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Piglia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Rainbow Luxury Imports responded

We appreciate your feedback and will use this as an opportunity to train our entire team on communication skills. We are sorry you had an unpleasant experience with us.

May 08, 2023

Everyone was very nice and made me feel welcome. I will make this my new service location! More

by ROXANE_TURNER_504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Piglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Rainbow Luxury Imports responded

We look forward to your next service visit Roxane. Thank you for taking the time to leave a review about your experience with us.

April 28, 2023

Did not honor we owe. I was really disappointed especially after buying 2 corvettes in a week.. More

by JULIAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lloyd Guillot Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Don McGinnis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Treser
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Piglia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Curran Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LJ Guillot, Taylor Sharp
Report | Print
Apr 28, 2023 -

Rainbow Luxury Imports responded

I'm sorry you feel we only deserve 1 star. As was discussed with you, we do not have the proper equipment to install the items you purchased and also let you know we are working on a solution to get those items installed as quick as we can. As soon as we have the proper equipment or solution, we will take care of you. We are grateful that you came to us to purchase the first Corvette and then traded it in on the second one. We do hope to continue a relationship for many years to come.

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