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Rainbow Luxury Imports - Service Center

Covington, LA

4.7
121 Reviews

121 Reviews of Rainbow Luxury Imports - Service Center

Sort by
August 04, 2021

The new service manager was extremely helpful and professional. This location will be my new go to when service is needed on my vehicle. Thank you Tommy. More

by knm1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
Aug 18, 2021 -

Rainbow Luxury Imports responded

WOW. Thanks for the kind words about Tommy! We are very to happy to hear that he was able to take great care of you and earn your future business. We are looking forward to helping you again in the future.

July 26, 2021

Mr. Tommy was great. He gave me an appointment that fit in with my schedule. The customer service was great, I will recommend this service department to friends and family. More

by dbwoodson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr,Tommy
Jul 26, 2021 -

Rainbow Luxury Imports responded

Thank you for the great review and for giving us the opportunity to serve you. We are happy that Tommy was able to provide you with great customer service. We look forward to seeing you again soon.

April 05, 2021

Service was OK, but not reported to carfax, so they show us overdue, possibly devaluing our car. How do we get this fixed / reported correctly? More

by JEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon .
Apr 06, 2021 -

Rainbow Luxury Imports responded

Thank you for taking the time to leave a review. Unfortunately we are not affiliated with CarFax and do not report our service work to them or use them for sales. We use AutoCheck for our history reports. If you'd like to ensure the value of your car for resale later, we recommend saving all of your service records.

November 19, 2020

Service dept. took care of my oil change and recall, in and out in 1 hr! Great experience as usually with rainbow Mitsubishi on the Northshore More

by KOM3636
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon ., Jason Keller
Dec 09, 2020 -

Rainbow Luxury Imports responded

Thank your for your review and for your visit. We are happy to hear that you were well taken care of and in such a timely manner. It is always great to know that our clients are highly satisfied. We look forward to seeing you on your next service appointment.

July 20, 2020

I had the opportunity of dealing with Jason when I had my car serviced. There was a misunderstanding about the amount, but I really appreciated the way he handled the situation. Very respectful and pleasing. More

by MONIQUE DAVIS
Recommend Dealer
Yes
Employees Worked With
Jason Keller
June 25, 2020

Needed an oil change. Was informed I was due for a transmission service. The price is that service was way higher than I anticipated. Other than that, great service. More

by SCOTTAMMY
Recommend Dealer
Yes
Employees Worked With
Jason Keller
June 15, 2020

Worst service by far I have ever experienced. My car was there over a month. They never even called to update me on what was going on, when I finally called they told me I needed to bring the key for my tir More

by ASHLEIGHMONET
Recommend Dealer
No
Employees Worked With
Jason Keller
June 15, 2020

Went in for a Oil Change on my 2020 Sonata and Chad talked me into this lil beauty He was very detailed/Nice/Patient Guy More

by robertson_erika30
Recommend Dealer
Yes
Employees Worked With
Chad Treser
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

service review Paid over $500 for a basic service. Car was completed on time. But at other dealers my car has been cleaned s part of the service. I would expect mo More

by PAULVANDEVENTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Keller
May 25, 2020

This is a crazy time for everyone ( Covid- 19) the dealership made me feel completely comfortable during my visit. Jason was very polite and very knowledgeable about the service that was needed on my More

by Andrea Deffes
Recommend Dealer
Yes
Employees Worked With
Jason Keller