Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

The service was awesome it took a little longer than I expected but that is sometimes needed to get the job done. expected but that is sometimes needed to get the job done. More

I am always satisfied with their service and promptness. Miriam was extremely helpful and friendly Miriam was extremely helpful and friendly More

Dropped truck off with an appointment. Was early dropping it off. Was told I would receive a call to let me know what was wrong with my brand new ram. No call. I called and asked what was Was early dropping it off. Was told I would receive a call to let me know what was wrong with my brand new ram. No call. I called and asked what was going on. She said tech was driving it now and would let me know something. Still no call back. Waited till end of the day and still never received a call. I called and asked again what was going on with my truck. She put me on hold and went and asked the technician and he needed it longer to diagnose the issue. Agreed to leave it again for another day. Service lady said she would call me with an update by lunch the following day. My truck was parked in a stall behind the service shop and never moved from its spot. On the Thursday afternoon all the way till I came in at 2pm to get my keys. Was not told about any issues other than the technician said something was wrong the day before. So with that said, I was lied to continuously about what was going on with my truck. When an appointment is made to have a truck diagnosed and or repaired you don’t put it on the back burner to turn hours on better paying jobs. Customer service can make or break a business and I know because I am a business owner in the automotive industry. I never received a call from anyone about my concerns or my truck. So my business will be taken elsewhere. More

I was greeted with a smile. She was helpful, polite, and thorough. I received exactly what I came for, and I was thoroughly pleased She was helpful, polite, and thorough. I received exactly what I came for, and I was thoroughly pleased More

Ariel was awesome and Monroe repaired the issue with my truck. Both were professionals. Ariel called and offered updates on my truck. Before I left, the mechanic Monroe, introduced himself and explained wh truck. Both were professionals. Ariel called and offered updates on my truck. Before I left, the mechanic Monroe, introduced himself and explained what he encountered during the repair and ensured my truck was ready for pickup. There was a new employee, to whom I appreciate her input as well. More

It took some time but my truck was fixed and now I need them for the same problem again lol them for the same problem again lol More

Great dealership with excellent customer service. Everyone at dealership was extra nice and helpful. I highly recommend. Everyone at dealership was extra nice and helpful. I highly recommend. More

Have to be with great 👍 service for the most part the service on my vehicle 👍 was great service on my vehicle 👍 was great More

fast and friendly service and the price was good too. signed up for the 3 oil change special signed up for the 3 oil change special More

Im from out of town. Called talk to Brent in service. Very helpful took me right in that evening. Had me ready before lunch next day. Called me 2 times to let me know how Called talk to Brent in service. Very helpful took me right in that evening. Had me ready before lunch next day. Called me 2 times to let me know how progress was going. Best dealership I've been to. More