Rafferty Subaru

Dana was wonderful, helpful and eager to ensure I had a flawless experience. I was not happy with my overall experience unrelated to Dana. Firstly made my appointment via the mysub app as instructed when flawless experience. I was not happy with my overall experience unrelated to Dana. Firstly made my appointment via the mysub app as instructed when took delivery of the car. For the second time this was not in your reservation system which led to uncertainty for me until the manager took care or it. I appreciate that he addressed that quickly. I don’t understand why this happened again. My first visit the same thing happened. I asked for my factory installed hitch and bumper to be looked at as the facia was coming off the bumper. This was not addressed. I did not think to look until I was home and is unresolved. I started the car and the maint warnings were not reset and still indicating I needed to service the car. The oil change sticker was placed in my line of sight on the wind screen. Cashier picked up the phone and worked with another customer while in the middle of my transaction while there were other staff in the room who either could have picked up the phone or finished my transaction. More

Great service and communication reasonably priced and prompt. Knew I was coming and provided a loaner prompt. Knew I was coming and provided a loaner More

Rafferty Subaru provided a courtesy car so that I wouldn’t miss work meetings with clients. wouldn’t miss work meetings with clients. More

No no no no no no no no no no no no no no no Service was five star five star More

Mark my service tech was very kind and a good listener. Mark was also excellent at communication. Mark was also excellent at communication. More

Fantastic experience from start to finish. I started with reaching out via their website about a used car I wanted, went to the dealership in person because I had a somewhat complex transactio I started with reaching out via their website about a used car I wanted, went to the dealership in person because I had a somewhat complex transaction. They worked with me to find the best way for me to get the car I wanted with no hard sell, no surprise fees, and the least amount of hassle for me buying a car that I needed to register in another state. The salesman who helped me (Marty) was great as were the other people on the sales floor. The finance folks were also fabulous. I got my car and everyone checked in with me over the next few days to make sure it was performing as expected. A great experience—would highly recommend! More

Enjoyed my recent buying experience. Rafferty always gives great service as well. No complaints so far!! Rafferty always gives great service as well. No complaints so far!! More

Courteous friendly doesn't push a sale listens to customers needs which is important since I'm on a fixed inco.e. customers needs which is important since I'm on a fixed inco.e. More

Everyone that I encountered was friendly and knowledgeable and offered any assistance they could, work was completed as stated on time and 100% satisfied with work knowledgeable and offered any assistance they could, work was completed as stated on time and 100% satisfied with work More

Always courteous and respectful of your time! Details of all worked performed is always explained. Details of all worked performed is always explained. More