Radley Chevrolet
Fredericksburg, VA
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Best Sales Man Ever! Me and my fiancée went to just "shop around" and Jonathan Cohen was the first person to greet us. He was very professional, and very knowledgeable. He Me and my fiancée went to just "shop around" and Jonathan Cohen was the first person to greet us. He was very professional, and very knowledgeable. He made us feel comfortable and without pressuring us, he recommended exactly what we needed. We ended up buying a truck, which I love! Whenever I am in need of another car, I will definitely be giving Jonathan a visit. He is the best sales man ever! Great job Chevrolet for having people like him working in your company! More
Best experience purchasing a card. Period. Jonathan Cohen made sure he gave me 1:1 attention. I never felt pressured and truly felt like he had my best interest in mind. I LOVE my new car, and Jonathan Cohen made sure he gave me 1:1 attention. I never felt pressured and truly felt like he had my best interest in mind. I LOVE my new car, and look forward to making all my future purchases from him. Thank you! More
My Sonic Experience My wife and I had gone to every dealership to see if we could unscrew ourselves from a recent vehicle purchase. Nobody was nearly as helpful as Radley My wife and I had gone to every dealership to see if we could unscrew ourselves from a recent vehicle purchase. Nobody was nearly as helpful as Radley Chevrolet. It took a couple visits and phone calls, but they were persistent on making sure that they could get us the best deal for the situation, and they succeeded. Needless to say, I will be sticking with Chevy from here on out. More
Great Service. Radley Chevrolet Service Department continues to impress. Their willingness to go above and beyond to assist their customers is second to none! I wo Radley Chevrolet Service Department continues to impress. Their willingness to go above and beyond to assist their customers is second to none! I would especially like to thank Paul Beedle and Jason Allen for their selflessness and generosity of spirit. The Radley Chevrolet team continues to be a blessing! Thanks again for all that you do. More
My Malibu Experience Radley was great. I worked with Karen and Jeremy and both were very knowledgeable and made the process very easy. Probably the smoothest purchase I ha Radley was great. I worked with Karen and Jeremy and both were very knowledgeable and made the process very easy. Probably the smoothest purchase I have ever had. Love my new car and would recommend Radley. More
Do not go here This dealership will lie, cheat, and steal to get a deal done. On top of that, they would not honor the written offer for my trade. Do not waste you This dealership will lie, cheat, and steal to get a deal done. On top of that, they would not honor the written offer for my trade. Do not waste your time here. More
Bad Service Bait and Switch I am disappointed with the service department. I have a 2009 avalanche and I am beyond disappointed purchased a year ago. Let me start by saying this I am disappointed with the service department. I have a 2009 avalanche and I am beyond disappointed purchased a year ago. Let me start by saying this is my 3rd one I had great experiences with the other that I purchased from Radley. When I bought this one I noticed on the car fax report the dealer gave me showed the door actuator was replaced. When I asked about it they said it was a one off thing that was fixed. Well about 6 months ago another one went bad I took it to another store to have it fixed. Now a 3rd one has gone bad I called the service department to ask if they could tell me which door was replaced on the carfax report and they said they couldn't tell but I could bring it in and they would look at it for the $109 (I believe) labor cost. This makes 0 sense to me they did the work and I know that the keep records. I then said ok well how much is it to fix, again they said the minimum labor was $109 but didn't know the cost of the part and said I need to speak with them. When he connected me they were closed. Besides this the side mirror motor has gone bad and the tailgate lock has gone bad. A umber of small things but they add up to so,done on a budget. I am extremely frustrated I honestly want to get rid of it but now I am sure I am upside down blah blah and since it's a contract I am stuck. Or they would say well if you put down $5000 we can get you into something for the same payment etc. My family has bought a number of cars from here but I think this was probably the last one. More
Very Poor People Skills Title says it all. The customer is definitely not right in her office and she makes no attempts for excellent customer service. A very argumentative p Title says it all. The customer is definitely not right in her office and she makes no attempts for excellent customer service. A very argumentative person. Geico should switch who they deal with because this also falls back on them as a company being guilty by association. I definitely would not recommend The Body Shop just on principle alone. More
Checked with several local dealers, looking for a new truck. Karen was extremely friendly and helpful with all of my questions and worked with me to get the best deal on the new truck. I will continue truck. Karen was extremely friendly and helpful with all of my questions and worked with me to get the best deal on the new truck. I will continue to recommend this dealership to anyone looking for a new car or truck. More
DO NOT USE THIS DEALERSHIP!!!! I am a professional DO NOT USE THIS DEALERSHIP!!!! I am a professional woman and own two companies. I took my daughter's vehicle to Radley Chevrolet Body Shop for a $8 DO NOT USE THIS DEALERSHIP!!!! I am a professional woman and own two companies. I took my daughter's vehicle to Radley Chevrolet Body Shop for a $89 alignment. I received a call from Michelle who stated that we needed a $52 cam bolt, which made me very skeptical. I have had many alignments and never had to pay for any additional parts. I put her on speaker phone so my daughter could hear the conversation. The only pricing Michelle mentioned was $89 for the alignment and $52 for the cam bolt that was needed to complete the alignment. In fact, I was told the alignment could not be completed without it. NO other pricing such as labor was provided to me. I didn't ask about labor because I assumed if the cam bolt was needed for the alignment that the labor was all included in the alignment price of $89. I was VERY surprised to find that the alignment final cost was $199 because they added $67 labor charge for installing the cam bolt. Then when I called to speak to Michelle she LIED to me and stated that she told me the labor charge not once, but MULTIPLE times. This is NOT TRUE and I am volunteering to take a lie detector test. Would Michele be willing to do this as well? I CANNOT RECOMMEND ANYONE USE RADLEY CHEVROLET AS LONG AS EMPLOYEES ARE LYING TO CUSTOMERS!!! I was already mad at the additional $52 charge, so if she had advised me of the full cost I would have told her DO NOT DO THE ALIGNMENT!! I am requesting a refund of the labor fee. I also questioned why I paid for a 4 wheel alignment when they only aligned the right front wheel (hence 2 wheel alignment). I am really sick of dealerships taking advantage of customers!!! More

