Radley Chevrolet
Fredericksburg, VA
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Radley is aweful. The salesman‘s were jerks. They were rude. Now my brand new 2020 Impala is growing mold on the floor AND the floor mats and they don’t seem to care or want to fix it. We have contacted t rude. Now my brand new 2020 Impala is growing mold on the floor AND the floor mats and they don’t seem to care or want to fix it. We have contacted them multiple times about this. SMH. and Jason needs to be fired. He’s unhelpful and doesn’t care about customers. all he does is come up with excuses on why it’s happening- bottom line it’s not ok. Do not support this dealership bc they are crooked af and are money hungry. More
Their service team, is 5 stars, I just want to make that clear. However the experience that one salesperson gave me when looking to buy a new truck ZERO stars. When buying a new vehicle, you negotiate. To f clear. However the experience that one salesperson gave me when looking to buy a new truck ZERO stars. When buying a new vehicle, you negotiate. To find a right price that works for you and the dealer. I get sometimes people can’t come to an agreement, but I didn’t even get that far. The guy I worked with pretty much tried to kick me out after my (first) offer. He came back and said “we can’t do that, have a nice day” with the tone of “get out”. He didn’t even sit back down he just stood behind me like he was going to help me pull my seat out to help me leave. As the consumer, I felt like I had to force the negotiation to continue, but you could sense the lack of interest in trying to help. There was no counter offer, no seeing if there was any other options, nor asking if I had money to put down (which I did). I had to initiate everything I felt, but after awhile. The lack of interest and unwillingness to want to help. I gave up and just left, went to another dealership and who was able willing to negotiate with me and now I own a new 1500 Silverado for a good price. More
My wife and I bought a used 2014 Chevy Tahoe and worked with Eric Jones. Eric was very professional and made buying a car enjoyable. He went above and beyond to make sure we were happy with our purchase. with Eric Jones. Eric was very professional and made buying a car enjoyable. He went above and beyond to make sure we were happy with our purchase. I would definitely recommend friends and family to him and will be buying the next car from him. More
Will NEVER get our family’s business again. Husband’s Will NEVER get our family’s business again. Husband’s car part of class action lawsuit settlement for defective engine which lead to over consumptio Will NEVER get our family’s business again. Husband’s car part of class action lawsuit settlement for defective engine which lead to over consumption of oil. While repairing, Radley service called and said another part should be replaced as it could give out anytime. Husband ok’d the repair. He had to pay out of pocket, but under the lawsuit it SHOULD HAVE been reimbursed because the failure of that part is tied directly to low oil levels which was caused by the manufacturer defect. Upon investigation from the lawsuit folks, Chevy will not reimburse us HUNDREDS of dollars because Radley service changed their tune and how they wrote their notes saying it wasn’t required, there was no damage on the parts, and that my husband elected the work. NOT the story they gave my husband to convince him to get the work done. DISHONEST AND GREEDY. This is exactly why we don’t trust dealerships. Never buying another Chevy vehicle again, and definitely never going to Radley while we still unfortunately own this one. More
Horrible! Slow service. Wont honor loaners under warranty. Constant excuses. Just straight up typical car dealer con job. After 2 cars..will NEVER buy another. warranty. Constant excuses. Just straight up typical car dealer con job. After 2 cars..will NEVER buy another. More
I Hate HATE car dealerships and I dont really write reviews but I had to be thourough of how great it was to buy my lasf car! Until i got lucky and ran into Chris Brown at Radley Chevrolet, I thought t reviews but I had to be thourough of how great it was to buy my lasf car! Until i got lucky and ran into Chris Brown at Radley Chevrolet, I thought they were all the same kind of shadiness slimy sales punks who took advantage of people but he was such a blessing to work with that others need to know! He was oh so different that any feeling Ive had looking to buy my next form of transpotation, and Chris will be the only person I'll ever recommend from now on, period! I went from "I dont wanna be here" to that happy smiling confused but in a good way feeling of "Am I really still at a car dealership?! He was a delight to work with and didnt make us feel like his next commission point or next car sale but really made me genuinely feel like he cared about our situation and wanted to help us get the car we wanted for the price we could afford! When you're in the market for a vehicle you'll do yourself a huge favor to ask for him when you go there too! With all the vultures and Sales schemes, car dealerships use now adays, its hard to believe you'll meet such a good natured, good hearted, good mannered person who works at a car dealership. I didnt know him from Adam before I got there but he made us feel comfortable and like I knew him forever. What a breath of fresh air, a great big happy sigh of relief cause In the ocean of bad, horrible, "curse them" experiences in car dealerships Ive had everywhere, Ive found the one diamond in the rough that took great care of us and changed my mindset of how ill go about buying vehicles from now on! I have a good feeling, He will change yours too if you get to have him as your sales person... Best time at a Car deslership i ever had by far! Keep up the grest work Mr. Brown! We really appreaciated it! More
Excellent Sales Person and Service I recently brought a vehicle from Drakar Ferguson. He took his time to explain the vehicle as well as the car buying process. He was very detailed a I recently brought a vehicle from Drakar Ferguson. He took his time to explain the vehicle as well as the car buying process. He was very detailed and professional. I highly recommend Drakar and Radley. My wife is in line for a new car soon so I will be contacting him. This is the 4th car that I have purchased from Radley. I will be back for the next ones. Thanks. Joe Perez More
Wonderful Experience Radley gives you a small town feel in the midst of big cities! They treat you like they really want you business and care about future service as wel Radley gives you a small town feel in the midst of big cities! They treat you like they really want you business and care about future service as well. Drakkar was eager to help! More
Great Sales person Tamara Moore was an excellent sales rep and pushed hard to make our deal work. For some reason the finance guy thought I wasn’t telling the truth Tamara Moore was an excellent sales rep and pushed hard to make our deal work. For some reason the finance guy thought I wasn’t telling the truth More

