Radley Acura

I've been researching MDX's for the past two months and finally decided on Radley Acura. Although I live in Pittsburgh and wanted to do business locally, I have two sons who live in the DC/Northern Virgin finally decided on Radley Acura. Although I live in Pittsburgh and wanted to do business locally, I have two sons who live in the DC/Northern Virginia area, so I gave myself a 200 mile search on autotrader.com. This was my first luxury vehicle purchase and I wanted to make sure I was well informed and would get the best deal possible. I liked the vehicles I saw resulted for Radley, along with pricing. I worked out a deal through email and phone with Mo Khan and we finally came to a number that I felt was fair. Then, Friday night I went online to check reviews on Radley Acura. Always one to look at the worst, I read past all of the good reviews and found a few that were less than stellar. Since I was making a 500 mile round trip to buy this car (my kids were busy this weekend!), I wanted to make sure I was dealing with the right people. I called Mo at home 10pm Friday night (yes, he answered the phone) to question some things and tell him about the reviews I was reading. He assured me (as he had been doing all along) that my wife and I would have a pleasurable experience at Radley and that everything he was telling me was accurate. I felt a level of trust at this point and made the trip yesterday. I'm glad I did. Not only did I get everything (and more) than I was expecting, I got a chance to meet some truly good people. First was Mo. Always a smile (yes, he's in sales, but so am I) but his was sincere. We arrived early and he was with another customer. He did a great job of taking care of us while finalizing the deal with the other customer. After all of paperwork in sales was taken care of, he brought us in to meet Nader to sign the financial docs. Nader was polished (as I would expect from someone in his position), but also pleasant and personable. We talked more about the Steelers and Skins than financing... and he KNOWS football. Also, his daughters are Steeler fans, so points there. Next, we meet Nader at the car to learn how to drive the xxxx thing off the lot! If you've ever played sports and had a coach giving you instructions on the sideline before he sent you in, you'll know what this feels like. You WANT to listen, but you can't wait until you get in the game. I thought I would eventually tell Nader that we already knew everything there was to know about the car, since it was getting late and we had a 5hr drive ahead of us, but the more he talked, the more we listened, and the more I wanted to stay. Again, eventually getting to know more about him to the point that we felt like we made another new friend. Mo joined us at the end of MDX U, and after happily taking a pic for their website, we said our goodbyes and drove off. As a sales manager for the past 24 years, I've learned to develop a pretty good xx detector. Not once did any alarms go off. I can't speak for their service department, but knowing sales, I suspect that the few negative reviews on the sales end came from people who might have thought beating up a sales person would get them a good deal. It does not. Be informed, know what you want, negotiate with respect and you'll find the folks at Radley Acura second to none. More

I moved to Virginia 8 months ago. I have had several appointments with Jeremy Logsdon and I think he is the best person who has ever helped me with maintenance. I am elderly and have appreciated his he appointments with Jeremy Logsdon and I think he is the best person who has ever helped me with maintenance. I am elderly and have appreciated his help in learning how the technology works on my Acura. More

Have always had excellent service at Radley Acura. It is important that I feel my Acura is properly serviced and maintained. I always feel that my Acura is safe and in good working order when my service important that I feel my Acura is properly serviced and maintained. I always feel that my Acura is safe and in good working order when my service is performed at Radley. I have full confidence and trust in Brian Groleau. More

The customer service is the greatest at this location; traveling from Fredericksburg, VA to this location should say a lot (approximately 45 miles). I own a 1994 Acura Integra and a 2006 Acura TL; both h traveling from Fredericksburg, VA to this location should say a lot (approximately 45 miles). I own a 1994 Acura Integra and a 2006 Acura TL; both have been serviced at Radley Acura. Each time I am there the service consultants (Pantelis Theofandis) go out of their way to ensure I depart a satisfied customer and make me feel like I am the only customer in the service shop. Keep up the good work guys. More

Sherman and Warren were awesome. My experience with the service rep. extremely friendly and the problems I was experiencing with the car were explained in a language that I could understand. The part that service rep. extremely friendly and the problems I was experiencing with the car were explained in a language that I could understand. The part that was replaced was covered under the warrenty and the car was fixed within a hour. More

Jeremy Logsdon consistently provides excellent customer service in the service area at Radley Acura. He communicates well and is conscientious about all aspects of the service he provides. I would recomm service in the service area at Radley Acura. He communicates well and is conscientious about all aspects of the service he provides. I would recommend Radley Acura, in good part, because of him. More

Great, informative and professional service! I would purchase another vehicle from this location and recommend this location to my family and associates. Lincoln went above and beyond to be of service t purchase another vehicle from this location and recommend this location to my family and associates. Lincoln went above and beyond to be of service to me and make me feel comfortable. This was a good experience. More

On a recent service visit with my TL, I had the pleasure of working with Brian Groleau. He was by far the best, most knowledgalbe, and efficient service person I have ever dealt with. He was obviously ver of working with Brian Groleau. He was by far the best, most knowledgalbe, and efficient service person I have ever dealt with. He was obviously very busy and still found the time to get me checked in and even program my bluetooth phone to the car! I felt he was very sincere and caring and make me feel like I was his only customer. I will recommend Radley Acura and especially Brian Groleau to all my friends and family. More

The store is very orginazed. I got a great deal and was not at the dealer all day. (I know shocking). Much better then my last buying experience at another Acura dealer. I would highly recommend them and S not at the dealer all day. (I know shocking). Much better then my last buying experience at another Acura dealer. I would highly recommend them and Sam as a sales person. Thanks guys you did in fact earn my business as you said. More

I am very happy I finally got my new car through Radley Acura and Alladin (my sales guy) is person I recommend everyone to go see. Young professional, honest and trustworthy, he made the process easy and s Acura and Alladin (my sales guy) is person I recommend everyone to go see. Young professional, honest and trustworthy, he made the process easy and stress free, I am so happy I made the right choice by going to Radley Acura. Good luck to everyone! More