Radley Acura

I took my car in for routine service. The service advisor took me immediately upon arrival. She explained everything to me, including the charges. I waited less than an hour, and was given a compli advisor took me immediately upon arrival. She explained everything to me, including the charges. I waited less than an hour, and was given a complimentary state inspection and wash/vaccuum. While I waited, I had coffee, TV and a VERY fast free WiFi connection available. What really impressed me was that the advisor remembered me (and a previous car I had brought there) from what has to be a few years ago. When my car was ready, the advisor came to get me, and took me to the desk for payment. When we were through, the clerk at the desk walked me out to the car. Everyone was not only professionally polite, but downright friendly. More

I am in town waiting for my Visa to India and my windshield wipers stopped working. I need to pick up my Visa, I am 100 miles from home, and it is supposed to start raining any minute. I know there windshield wipers stopped working. I need to pick up my Visa, I am 100 miles from home, and it is supposed to start raining any minute. I know there was a recall on wipers some time ago but I had neglected to do anything about it. The dealer took my car in immediately although I had no appointment, fixed it and got my car back to me in a couple of hours. I appreciate that no one mentioned that it was my fault I was in this predicament, and that they also took care of the oil change which was 3,000 miles overdue. It is an especially nice touch that they walk you to your car as well as removing the paper number from the dash for you when they are done. My dealer in Delaware leaves you to wander the lot looking for your own car! More

I brought my car in for new tires, wheel alignment and an oil change. I was greeted immediately upon arrival at the service department and was out the door in a service loaner within 15 minutes. Everyone I i oil change. I was greeted immediately upon arrival at the service department and was out the door in a service loaner within 15 minutes. Everyone I interacted with was very pleasant. Jeremy was very helpful. He made sure that all of my concerns regarding my car were addressed. More

Carolyn Mason has been amazing to deal with and is always more than accomodating and extremly helpfull.Radley Acura have been painless to deal with. Will definatley buy another Acura again from Radley as lon more than accomodating and extremly helpfull.Radley Acura have been painless to deal with. Will definatley buy another Acura again from Radley as long as Carolyn will be my service advisor. She has made life easy for me with servicing my vehicle. More

My daughter and I have our acuras serviced with Radley Fairfax. I have always been paranoid that a service writer would take advantage of me since I am not as car savvy as the writers. Our writer, Brian G Fairfax. I have always been paranoid that a service writer would take advantage of me since I am not as car savvy as the writers. Our writer, Brian GRoleau, has engendered so much confidence in me that I am highly confident that my cars are serviced as cost effectively and efficiently as possible. He has assisted us during emergencies as well as routine service. The peace of mind that I get from dealing with a competent service writer can not be measured in dollars. I only hope he stays with Radley Acura for a very long time. OUr cars are maintained perfectly, and as long as we stay out of fender benders and potholes, our cars will remain with excellent maintenance and service. More

Radley Acura has gone well beyond what one would ever expect. I own a 2004 TSX which developed a paint problem...it faded. With Radley Acura's help, and superb service, I was able to have the car rep expect. I own a 2004 TSX which developed a paint problem...it faded. With Radley Acura's help, and superb service, I was able to have the car repainted to original specifications by Acura USA at no cost, even though the car has 80,000 miles on the odometer and is going to be eight years old this summer. Brian Groleau, my service advisor, was able to put me in touch with the right people, provide a loaner for the month that it took to do the work, and recommend other actions that have made the car like new. Bravo! More

Carolyn is my sole reason for recommending this dealership. I have dealt with others in that dealership but no one has come close to Carolyn in genuine courtesy, friendliness, and professionalism. dealership. I have dealt with others in that dealership but no one has come close to Carolyn in genuine courtesy, friendliness, and professionalism. She has everything prepared by the time I drop my car off (on scheduled appointments) that I am in and out of there in under 15 minutes. She ensures the work is done to standards and I only have to deal with her. She epitomizes the quality and service you expect from a quality dealership. More

Brian is the BEST! He and his staff worked on my car in a timely fashion and even gave me a car wash! The service is excellent with such a friendly atmosphere and lovely waiting room with great accomodations timely fashion and even gave me a car wash! The service is excellent with such a friendly atmosphere and lovely waiting room with great accomodations. I have worked with Radley for many years and I would reccommend Radley any day! More

Brian Nguyen works in the Radley Acura Service Department. Since purchasing a vehicle from Radley Acura in 2006, I have used the Service Department to service my vehicle. Brian is very professio Department. Since purchasing a vehicle from Radley Acura in 2006, I have used the Service Department to service my vehicle. Brian is very professional and courteous. He explain any issues with the vehicle in a very clear, concise manner. Whenever service may take an extended period of time, Brian provides me with a Loaner Vehicle to make my experience that much better. While I am in possession of the Loaner, I know my vehicle is being serviced in a very professional manner. I definitely trust Radley Acura Service Department for providing maintenance to my vehicle. More

Mr Dunbar is always very professional and courteous. He makes every effort to make sure I am informed and comfortable with the service process. I am extremely satisfied with the level of customer service M makes every effort to make sure I am informed and comfortable with the service process. I am extremely satisfied with the level of customer service Mr Dunbar provides. It is safe to say, "Mr Dunbar is the reason I will continue to bring my vehicles the Radley Acura for service." More