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Radley Acura
Falls Church, VA
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I would def recommend this dealer to anyone owning Acura's. Very fast and friendly service. The service rep I deal with (Brian N) has a lot of knowledge in this business and always takes the extra s Acura's. Very fast and friendly service. The service rep I deal with (Brian N) has a lot of knowledge in this business and always takes the extra step to help out. Been a customer since 2004 and always return for quick and fast service. More
I purchased my Acura in 2006 - I met Carolyn soon after that for my first oil change and service requirements. Carloyn has been part of my life ever since. When I think of Acura - I think of Carolyn. Gr that for my first oil change and service requirements. Carloyn has been part of my life ever since. When I think of Acura - I think of Carolyn. Great service drives return business. I am pretty confident that I will purchase another Acura because of the service I received from Radley - better yet, their ambassador of service - Carolyn Mason. I would highly recommend her and Radley Acura based on the experience that I receive and that of other friends that have been referred to them. More
Carolyn, I recommend everyone I know to buy a Acura Carolyn, I recommend everyone I know to buy a Acura and inform the sales person that you will like for Carolyn Mason in Service/Auto Body to overse Carolyn, I recommend everyone I know to buy a Acura and inform the sales person that you will like for Carolyn Mason in Service/Auto Body to oversee your car. You will give you TOP TOP RATE SERVICE! I am a living witness....Linda Joyce Rogers Falls Church Virgina More
Radley Acura is the BEST. Friendly staff, great service, what more can you ask for. I have to BEST rep. ever. Carolyn is always there when I need her. She returns my phone calls, and she knows my voice. what more can you ask for. I have to BEST rep. ever. Carolyn is always there when I need her. She returns my phone calls, and she knows my voice. If you're looking for a new or used acura, RADLEY is the place to go. I give Radley Acura TWO THUMBS UP!!! More
I took my car in for routine service. The service advisor took me immediately upon arrival. She explained everything to me, including the charges. I waited less than an hour, and was given a compli advisor took me immediately upon arrival. She explained everything to me, including the charges. I waited less than an hour, and was given a complimentary state inspection and wash/vaccuum. While I waited, I had coffee, TV and a VERY fast free WiFi connection available. What really impressed me was that the advisor remembered me (and a previous car I had brought there) from what has to be a few years ago. When my car was ready, the advisor came to get me, and took me to the desk for payment. When we were through, the clerk at the desk walked me out to the car. Everyone was not only professionally polite, but downright friendly. More
I am in town waiting for my Visa to India and my windshield wipers stopped working. I need to pick up my Visa, I am 100 miles from home, and it is supposed to start raining any minute. I know there windshield wipers stopped working. I need to pick up my Visa, I am 100 miles from home, and it is supposed to start raining any minute. I know there was a recall on wipers some time ago but I had neglected to do anything about it. The dealer took my car in immediately although I had no appointment, fixed it and got my car back to me in a couple of hours. I appreciate that no one mentioned that it was my fault I was in this predicament, and that they also took care of the oil change which was 3,000 miles overdue. It is an especially nice touch that they walk you to your car as well as removing the paper number from the dash for you when they are done. My dealer in Delaware leaves you to wander the lot looking for your own car! More
I brought my car in for new tires, wheel alignment and an oil change. I was greeted immediately upon arrival at the service department and was out the door in a service loaner within 15 minutes. Everyone I i oil change. I was greeted immediately upon arrival at the service department and was out the door in a service loaner within 15 minutes. Everyone I interacted with was very pleasant. Jeremy was very helpful. He made sure that all of my concerns regarding my car were addressed. More
Carolyn Mason has been amazing to deal with and is always more than accomodating and extremly helpfull.Radley Acura have been painless to deal with. Will definatley buy another Acura again from Radley as lon more than accomodating and extremly helpfull.Radley Acura have been painless to deal with. Will definatley buy another Acura again from Radley as long as Carolyn will be my service advisor. She has made life easy for me with servicing my vehicle. More
My daughter and I have our acuras serviced with Radley Fairfax. I have always been paranoid that a service writer would take advantage of me since I am not as car savvy as the writers. Our writer, Brian G Fairfax. I have always been paranoid that a service writer would take advantage of me since I am not as car savvy as the writers. Our writer, Brian GRoleau, has engendered so much confidence in me that I am highly confident that my cars are serviced as cost effectively and efficiently as possible. He has assisted us during emergencies as well as routine service. The peace of mind that I get from dealing with a competent service writer can not be measured in dollars. I only hope he stays with Radley Acura for a very long time. OUr cars are maintained perfectly, and as long as we stay out of fender benders and potholes, our cars will remain with excellent maintenance and service. More
Radley Acura has gone well beyond what one would ever expect. I own a 2004 TSX which developed a paint problem...it faded. With Radley Acura's help, and superb service, I was able to have the car rep expect. I own a 2004 TSX which developed a paint problem...it faded. With Radley Acura's help, and superb service, I was able to have the car repainted to original specifications by Acura USA at no cost, even though the car has 80,000 miles on the odometer and is going to be eight years old this summer. Brian Groleau, my service advisor, was able to put me in touch with the right people, provide a loaner for the month that it took to do the work, and recommend other actions that have made the car like new. Bravo! More